# Jamie Davidson

> Jamie Davidson is the co-founder and CEO of Vitally, a New York-based customer success platform used by more than 600 B2B software teams including Segment, Productboard, and Calendly. A two-time CTO with a computer science background, he shifted from engineering into customer-facing work at his previous startup Pathgather, concluded that customer success software was overdue for a rebuild, and launched Vitally in 2017. He has raised roughly $39 million across seed, a $9.2M Series A led by Andreessen Horowitz, and a $30M Series B, positioning Vitally around analytics, automation, and workflow tooling for customer success teams.

- **Role:** Co-Founder & CEO at Vitally
- **Organizations:** Vitally, Pathgather, Abroad101, MITRE, Radiance Technologies, ADTRAN
- **Nationality:** American
- **Education:** Bachelor of Science, Computer Science, Mississippi State University
- **Known for:** Co-founded and leads Vitally, a customer success platform used by 600+ B2B software teams, Raised approximately $39 million in venture funding, including a $9.2M Series A led by Andreessen Horowitz and a $30M Series B, Signed high-growth customers including Segment, Productboard, and Calendly

## Career timeline

- **2005-2008** — Co-op / Design Engineer at ADTRAN
- **2008** — Computer Engineer intern at Eaton Electrical; undergraduate research assistant at University of Tennessee
- **2009-2010** — Software Engineer at Radiance Technologies
- **2010-2012** — Senior Software Systems Engineer at MITRE
- **2012** — CTO at Abroad101
- **2013-2017** — Co-Founder and CTO, later Chief Customer Officer, at Pathgather
- **2017** — Co-founded Vitally and became CEO
- **2020** — Vitally closed a $9.2M Series A led by Andreessen Horowitz
- **2023** — Vitally raised a $30M Series B

## Achievements

- Co-founded and leads Vitally, a customer success platform used by 600+ B2B software teams
- Raised approximately $39 million in venture funding, including a $9.2M Series A led by Andreessen Horowitz and a $30M Series B
- Signed high-growth customers including Segment, Productboard, and Calendly
- Two-time CTO before founding Vitally

## Latest updates

- **2025** — Featured across podcasts including Churn.fm and Vitally's own media discussing AI's role in reshaping customer success workflows across 600+ CS teams.

## Links

- Website: https://vitally.io
- LinkedIn: https://www.linkedin.com/in/davidsonjamie/

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Profile page: https://yespress.io/jamie-davidson
Published by YesPress — https://yespress.io
Last updated: 2026-07-16