# Jacyn Heavens

> Jacyn Heavens is the English founder and CEO of Epos Now, the Norwich-founded point-of-sale and payments business he started in 2011 after struggling to find affordable management tools for his own bar. His career spans retail, phone sales and hospitality, alongside mentoring roles at the University of East Anglia and Tech Nation’s Future Fifty programme.

- **Role:** Founder and CEO at Epos Now
- **Organizations:** Epos Now, University of East Anglia (former entrepreneur in residence), Tech Nation Future Fifty (mentor)
- **Nationality:** English
- **Education:** Honorary Doctorate of Science (honorary award, not an earned qualification), University of East Anglia
- **Known for:** Founded Epos Now in 2011 and expanded it internationally., Led Epos Now during its 2016 Queen’s Award for Enterprise in Innovation recognition., Epos Now ranked 30th in Deloitte’s UK Technology Fast 50 in 2016, with 597% growth over the ranking period.

## Career timeline

- **Teenage years** — Worked at a sweet counter, then at PC World on tills and in computer sales, as recalled in his Retail Doctor interview.
- **2004** — Moved from insurance work into mobile-phone sales; later worked with Three’s business network.
- **2009** — Opened a bar in Norwich, according to the BBC profile syndicated by Terra.
- **2011** — Founded Epos Now in Norwich after encountering expensive point-of-sale systems while running his bar.
- **2015** — Epos Now launched its POS AppStore.
- **2016** — Epos Now received the Queen’s Award for Enterprise in Innovation; ranked 30th in Deloitte’s UK Technology Fast 50.
- **2017** — Appointed the University of East Anglia’s first entrepreneur in residence.
- **2018** — Received an honorary Doctorate of Science from the University of East Anglia.
- **2024** — Joined Tech Nation’s Future Fifty mentor network, announced in May.
- **2025** — Named CEO of the Year at the BDO Private Business Awards.
- **2026** — Epos Now announced up to £90 million in HSBC UK credit facilities in June.

## Achievements

- Founded Epos Now in 2011 and expanded it internationally.
- Led Epos Now during its 2016 Queen’s Award for Enterprise in Innovation recognition.
- Epos Now ranked 30th in Deloitte’s UK Technology Fast 50 in 2016, with 597% growth over the ranking period.
- Great British Retail Entrepreneur of the Year, 2016.
- University of East Anglia’s first entrepreneur in residence, appointed in 2017.
- Honorary Doctorate of Science, University of East Anglia, 2018.
- Selected as a Tech Nation Future Fifty mentor in 2024.
- CEO of the Year at the 2025 BDO Private Business Awards.

## Latest updates

- **2026-06** — Epos Now announced HSBC UK facilities of up to £90m: £55m committed revolving credit and a £35m accordion, supporting expansion and technology investment.
- **2025-09** — Heavens was named CEO of the Year at the BDO Private Business Awards.
- **2025-06** — Epos Now announced inclusion in the FEBE Growth 100, reporting turnover growth from £59m in FY2023 to £117m in FY2025.
- **2024-07** — Discussed merchant knowledge gaps, AI and international expansion in the London Stock Exchange’s Be Inspired series.
- **2024-05** — His appointment to Tech Nation’s Future Fifty mentor network was announced.

## Links

- Website: https://www.eposnow.com/
- LinkedIn: https://www.linkedin.com/in/jacyn-heavens-a246452b/
- Twitter/X: https://x.com/JacynHeavens

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Profile page: https://yespress.io/jacyn-heavens
Published by YesPress — https://yespress.io
Last updated: 2026-10-21