# Jack Roche

> John C. “Jack” Roche is president and CEO of The Hanover Insurance Group, where he has worked since 2006. His career spans underwriting, field operations, commercial insurance, and agency distribution. He became CEO in November 2017 and plans to retire on December 31, 2026, with Richard W. Lavey named CEO-elect.

- **Role:** President and Chief Executive Officer at The Hanover Insurance Group
- **Organizations:** The Hanover Insurance Group, The Institutes, American Property Casualty Insurance Association, St. John’s University Maurice R. Greenberg School of Risk Management, Insurance and Actuarial Science, National Council on Compensation Insurance (former board service), St. Paul Travelers Companies (former employer), Fireman’s Fund Insurance Company (former employer), Atlantic Mutual Insurance (former employer)
- **Education:** Bachelor of Arts, University of Connecticut
- **Known for:** Advanced through underwriting, field operations, and business leadership to become Hanover CEO in 2017., Oversaw a strategic refocusing on U.S. insurance and independent agents following the Chaucer sale., Led Hanover in 2025, when it reported approximately $663 million in net income and a 91.6% combined ratio.

## Career timeline

- **1994–2006** — Leadership positions at St. Paul Travelers, ultimately vice president, commercial accounts.
- **2006** — Joined The Hanover; served in commercial underwriting, product management, and field operations roles.
- **2009** — Became president, business insurance.
- **2013** — Became executive vice president, president business insurance.
- **2014** — Added responsibility for field operations.
- **2017** — Led Hanover Agency Markets before appointment as president and CEO, announced in October and effective November 4.
- **2018** — Led Hanover as it agreed to sell Chaucer and focus on its U.S. agency-centered business.
- **2026** — Announced planned retirement on December 31; Richard W. Lavey named CEO-elect.

## Achievements

- Advanced through underwriting, field operations, and business leadership to become Hanover CEO in 2017.
- Oversaw a strategic refocusing on U.S. insurance and independent agents following the Chaucer sale.
- Led Hanover in 2025, when it reported approximately $663 million in net income and a 91.6% combined ratio.
- Recognized in Worcester Business Journal’s 2023 Power 50.

## Latest updates

- **2026-09** — September 17: listed as a participating company executive at Hanover’s 2026 Investor Update, alongside Richard Lavey and other senior leaders.
- **2026-07** — July 28: Hanover reported second-quarter net income of $191.6 million and a 91.2% combined ratio.
- **2026-07** — July 15: announced planned retirement effective December 31, 2026; Richard W. Lavey named CEO-elect.

## Links

- Website: https://www.hanover.com/about-hanover/about-our-company/our-leadership/john-c-roche
- LinkedIn: https://www.linkedin.com/in/jack-roche-a639024

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Profile page: https://yespress.io/jack-roche
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Last updated: 2026-10-21