# Jack in the Box

> Jack in the Box is a San Diego-founded quick-service restaurant company known for an unusually broad menu - burgers, tacos, egg rolls, curly fries and all-day breakfast - served primarily through drive-thru and takeout. Founded by Robert O. Peterson in 1951, the public company operates and franchises 2,128 restaurants as of April 12, 2026, with a heavily franchised, royalty-driven model. Its brand advantage is permission rather than purity: customers can mix categories and order across dayparts, while the Jack mascot gives the chain a comic, self-aware voice. The current challenge is to turn that durable distinctiveness into stronger restaurant economics while closing underperforming units, investing in digital ordering and reducing debt under the JACK on Track plan.

- **Founded:** 1951
- **Headquarters:** San Diego, United States
- **Founders:** Robert O. Peterson (Founder)
- **Team size:** Approximately 1,700 employees in the supplied company data. The fiscal 2025 Form 10-K reported 5,046 employees across Jack in the Box and Del Taco before the Del Taco divestiture, including 4,440 restaurant employees and 606 corporate or field staff; franchisee employees are not included.
- **Products:** Quick-service restaurant menu, All-day breakfast, Jack Pack loyalty program and mobile app, Drive-thru, takeout and delivery, Franchise development
- **Notable:** Built one of the earliest major drive-thru hamburger chains around a two-way intercom ordering system in 1951., Operated and franchised 2,128 Jack in the Box restaurants as of April 12, 2026, including locations in the United States, Guam and Mexico., Generated approximately $4.209 billion in Jack in the Box systemwide sales in fiscal 2025.

## Products & services

- **Quick-service restaurant menu** — A broad menu spanning burgers, chicken, tacos, egg rolls, curly fries, shakes, snacks and value meals.
- **All-day breakfast** — Breakfast sandwiches, croissants, burritos and platters sold throughout the day alongside the regular menu.
- **Jack Pack loyalty program and mobile app** — Digital ordering, pickup and delivery access, points on eligible purchases, member offers and receipt scanning.
- **Drive-thru, takeout and delivery** — Convenience channels that account for the overwhelming majority of customer occasions; the company says roughly 90% of annual guests choose drive-thru or takeout.
- **Franchise development** — Twenty-year restaurant franchise agreements, site and design support, training, marketing and operating systems for multi-unit operators.
- **75th anniversary menu and collectibles** — A 2026 program of returning fan favorites led by the Chicken Supreme, app-only offers, trivia, merchandise and limited-edition Jibbi bag charms.

## Achievements

- Built one of the earliest major drive-thru hamburger chains around a two-way intercom ordering system in 1951.
- Operated and franchised 2,128 Jack in the Box restaurants as of April 12, 2026, including locations in the United States, Guam and Mexico.
- Generated approximately $4.209 billion in Jack in the Box systemwide sales in fiscal 2025.
- Created one of the broadest menus in quick-service restaurants and established five commercial dayparts: breakfast, lunch, snack, dinner and late night.
- Introduced a HACCP food-safety management system across its restaurants in 1993, described by the company as a first for the industry.
- Received the International Association for Food Protection's Black Pearl Award and the NSF International Food Safety Leadership Award in 2004.
- Reached 100% cage-free eggs across its U.S. system by December 31, 2025.
- Marked its 75th anniversary in 2026 with returning products, member offers and collectibles.

## Latest updates

- **2026-07** — ULonda Sainz became senior vice president and chief supply chain officer after more than two decades with the company.
- **2026-06** — A securitization subsidiary issued $500 million of 7.624% senior secured notes as part of a refinancing transaction.
- **2026-05** — Executive chair Mark King became interim CEO, succeeding Lance Tucker; Katelyn Zborowski, who joined in March, is listed as chief marketing officer.
- **2026-05** — Fiscal second-quarter same-store sales fell 3.8% and revenue declined 4.3% to $254.3 million; the company guided to 2,050-2,100 restaurants at fiscal year-end.
- **2026-01** — The 75th anniversary program began with the return of the Chicken Supreme, Jibbi bag charms and a one-day two-tacos-for-75-cents app offer.
- **2025-12** — Jack in the Box completed the $115 million cash sale of Del Taco to Yadav Enterprises and refocused on a single restaurant brand.
- **2025-12** — The U.S. system reached its commitment to source 100% cage-free eggs.
- **2025-11** — Fiscal 2025 ended with 2,136 Jack in the Box restaurants, 93% franchised, and approximately $4.209 billion in brand systemwide sales.

## Links

- Website: https://www.jackinthebox.com/
- LinkedIn: https://www.linkedin.com/company/jack-in-the-box
- Twitter/X: https://x.com/JackBox
- YouTube: https://www.youtube.com/@JackintheBox
- Instagram: https://www.instagram.com/jackinthebox/
- Facebook: https://www.facebook.com/jackinthebox/
- TikTok: https://www.tiktok.com/@jackinthebox

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Published by YesPress — https://yespress.io
Last updated: 2026-08-12