# ITX

> ITX is a Rochester-based custom software development and product consulting company serving mid-sized and large organizations worldwide. It combines product strategy, user research and design, architecture and security, data science and AI, and ongoing engineering support. Public client work includes Paychex, Pattern, AssuredPartners, WineDirect, and Heartland School Solutions.

- **Founded:** 1997
- **Headquarters:** Rochester, United States
- **Founders:** Ralph Dandrea (Founder and CEO)
- **Products:** Software Product Strategy, User Research & Design, Architecture & Security, Data Science & Artificial Intelligence, Managed engineering and DevOps support
- **Notable:** Announced SOC 2 Type II compliance in August 2024 following an independent MHM Professional Corporation audit, reporting no deficiencies or remediation issues., Received TechRochester’s 2022 Tech Company of the Year award., Earned Great Place to Work certification for a second consecutive year in May 2025.

## Products & services

- **Software Product Strategy** — Product vision, personas, competitive analysis, requirements, user stories, and roadmaps.
- **User Research & Design** — User interviews, usability testing, prototyping, information architecture, and visual, content, and interaction design.
- **Architecture & Security** — Architecture assessment, custom web and mobile development, automated and manual testing, static code analysis, and security work.
- **Data Science & Artificial Intelligence** — Predictive analytics, statistical modeling, machine learning, algorithms, and AI integration.
- **Managed engineering and DevOps support** — Ongoing maintenance, deployment automation, monitoring, and support for client software, including legacy ColdFusion platforms.

## Achievements

- Announced SOC 2 Type II compliance in August 2024 following an independent MHM Professional Corporation audit, reporting no deficiencies or remediation issues.
- Received TechRochester’s 2022 Tech Company of the Year award.
- Earned Great Place to Work certification for a second consecutive year in May 2025.
- Its Product + Design Conference series won the AMA Rochester Special Events Pinnacle Award for the third time in June 2026.

## Latest updates

- **2026-06** — Michael Lesher and Ralph Dandrea published an argument that AI increases the importance of professional judgment and accountability in software work.
- **2026-06** — ITX announced a third AMA Rochester Pinnacle Award for its Product + Design Conference series.
- **2025-10** — Product Momentum Podcast received two Silver w3 Awards, including an episode featuring Christian Idiodi.
- **2025-05** — ITX announced its second consecutive Great Place to Work certification.

## Links

- Website: https://itx.com/
- LinkedIn: https://www.linkedin.com/company/itx-corp
- Twitter/X: https://twitter.com/ITXcorp
- YouTube: https://www.youtube.com/@ProductMomentumPodcast
- Instagram: https://instagram.com/itxcorp/
- Facebook: https://www.facebook.com/ITX.CORP.ITX/

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Profile page: https://yespress.io/itx
Published by YesPress — https://yespress.io
Last updated: 2026-10-02