# InvoiceCloud, Inc.

> InvoiceCloud supplies cloud-based electronic bill presentment and payment software to utilities, governments, tax offices, and insurers. It connects to existing billing systems and combines payment options, reminders, paperless enrollment, reconciliation, and adoption support. In October 2026 the company reported more than 3,250 customer organizations and over $40 billion in annual payment volume.

- **Founded:** 2009
- **Headquarters:** Boston, United States
- **Founders:** Bob Bennett (Co-founder; founding CEO), Bob Lapides (Co-founder), Todd Wiseman (Co-founder; named in the 2009 launch announcement), John Morabito (Co-founder; identified by Bob Bennett), Kelton Averyt (Co-founder; identified by Bob Bennett)
- **Products:** Electronic bill presentment and payments, Payer adoption services, Reconciliation and reporting, Digital disbursements, InvoiceCloud Service Module
- **Notable:** Reported more than 3,250 customer organizations and over $40 billion in annual payment volume in October 2026., More than 160 integrations reported as of August 2025., Monroe case study reported 41% more e-payments and 77% more paperless enrollment within six months.

## Products & services

- **Electronic bill presentment and payments** — Cloud platform for online bills, guest checkout, cards, ACH/eChecks, digital wallets, text payments, phone payments, and AutoPay. Availability varies by biller.
- **Payer adoption services** — Onboarding, marketing resources, reminders, and adoption programs to encourage digital payments and paperless billing.
- **Reconciliation and reporting** — Consolidated reporting and automated payment matching; includes an AI Report Generator.
- **Digital disbursements** — Outbound insurance claims, premium refunds, commissions, and multi-party payments.
- **InvoiceCloud Service Module** — AI-enabled billing support using account context, in-conversation payment actions, and handoff to human representatives.

## Achievements

- Reported more than 3,250 customer organizations and over $40 billion in annual payment volume in October 2026.
- More than 160 integrations reported as of August 2025.
- Monroe case study reported 41% more e-payments and 77% more paperless enrollment within six months.
- Clearwater case study reported 43 staff hours saved weekly.
- Company reports a 2026 Artificial Intelligence Excellence Award in Banking and Financial Services.

## Latest updates

- **2026-08** — Launched Service Module, AI-enabled customer support for billing teams.
- **2026-09** — Appointed Madilynn Castillo chief marketing officer on September 17.
- **2026-09** — Announced Kevin O’Brien’s GAI World panel and reported reduced internal support response times after AI-assistant deployment.
- **2026-10** — Announced approximately INR 350 crore over three years to expand its Hyderabad innovation hub; reported more than 250 India employees and over $40 billion in annual payment volume.

## Links

- Website: https://invoicecloud.net/
- LinkedIn: https://www.linkedin.com/company/invoice-cloud-inc/
- Twitter/X: https://x.com/InvoiceCloud
- YouTube: https://www.youtube.com/@invoicecloud-inc
- Facebook: https://www.facebook.com/ICinvoicecloud

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Profile page: https://yespress.io/invoicecloud-inc
Published by YesPress — https://yespress.io
Last updated: 2026-10-16