# Intertek Catalyst

> Intertek Catalyst is a Waterloo, Ontario employee-communications agency that builds custom safety, loss-prevention and asset-protection programs for large frontline workforces. Its practical insight is that one-time training fades, so it combines internal branding, recurring coaching, print, digital learning, software, video and immersive media to keep the right action visible at the point of decision.

- **Founded:** 2002
- **Headquarters:** Waterloo, Canada
- **Founders:** Scott Martin (Founder and Creative Director)
- **Team size:** 51-200 employees on LinkedIn; Apollo lists 26. Catalyst operates as a small specialist team within Intertek.
- **Products:** Custom safety and loss-prevention programs, Employee training and awareness content, Learning platforms and custom software, Immersive learning, Listeria Stops Here
- **Notable:** C&S Wholesale Grocers' OSHA incident rate reportedly fell 83%, from 16.0 to 2.6, after a customized safety-awareness program; Catalyst says this represented more than $10 million in year-over-year improvements., The Home Depot program reported nearly 96% monthly associate participation across six North American business units and more than 3 million completed modules., Giant Food, Giant Martins and Stop & Shop reported a combined 7% decline in lost-time and bodily-injury rates with compliance above 90%.

## Products & services

- **Custom safety and loss-prevention programs** — Branded, multi-touch communication programs spanning posters, huddle talks, quizzes, coaching tools and campaign planning.
- **Employee training and awareness content** — Custom and library-based digital modules, print materials, animation and video for safety, compliance, shrink and asset protection.
- **Learning platforms and custom software** — Off-the-shelf LMS options plus custom platforms, websites, apps and DevOps support for delivery, participation and reporting.
- **Immersive learning** — Augmented- and virtual-reality experiences that let workers rehearse high-risk situations or add digital guidance to familiar settings.
- **Listeria Stops Here** — A packaged toolkit for facilities that produce, ship or sell food, designed to support Listeria prevention and containment awareness.
- **On Point for Whole Foods Market** — A custom program combining monthly Need To Knows, huddle-talk tabs, posters, a committee playbook and augmented reality.

## Achievements

- C&S Wholesale Grocers' OSHA incident rate reportedly fell 83%, from 16.0 to 2.6, after a customized safety-awareness program; Catalyst says this represented more than $10 million in year-over-year improvements.
- The Home Depot program reported nearly 96% monthly associate participation across six North American business units and more than 3 million completed modules.
- Giant Food, Giant Martins and Stop & Shop reported a combined 7% decline in lost-time and bodily-injury rates with compliance above 90%.
- Catalyst reported client outcomes including a 60% reduction in employee injury-related costs, a 96% increase in engagement and hand-hygiene compliance gains of 16% overall and 48% in high-risk units.
- Its 2020 Communicator Awards included four Gold awards for work with Whole Foods Market, Columbia, Home Depot Mexico and Home Depot's stormwater animation.
- Creative Day for Social Good had delivered more than $500,000 in free marketing work to around 70 nonprofits after its first five-plus years.
- The company says it reaches 2 million unique employees in 22 languages across more than 40 countries.

## Latest updates

- **2026-03** — Intertek's 2025 financial report continued to list Catalyst Awareness, Inc. as a principal group company in Waterloo, Ontario.
- **2024-07** — Extend-A-Family Waterloo Region highlighted Creative Day for Social Good, hosted by Capacity Canada, Intertek Catalyst and Google Kitchener, in its 2023-24 annual report.
- **2023-12** — After moving its Waterloo office, the Catalyst team donated C$430 to a local Turkey Drive that helped provide meals for 14,500 people.
- **2022-12** — Catalyst held its eighth Creative Day for Social Good with nearly 100 volunteers and design students serving 11 Canadian charities; its leadership team also completed Mental Health First Aid certification.

## Links

- Website: https://www.intertek.com/catalyst/
- LinkedIn: https://www.linkedin.com/company/intertek-catalyst/

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Profile page: https://yespress.io/intertek-catalyst
Published by YesPress — https://yespress.io
Last updated: 2026-09-14