# Intense Technologies

> Intense Technologies is a Hyderabad-based, publicly listed enterprise software product company founded in 1990 that builds UniServe NXT, an AI-first platform for customer communications, onboarding, data management and process automation. Its software runs mission-critical, high-volume customer processes for Fortune 500 telecom operators, banks, insurers and government agencies across four continents - generating tens of millions of statements a day and processing billions of dollars in client revenue data.

- **Founded:** 1990
- **Headquarters:** Hyderabad (Secunderabad), Telangana, India
- **Founders:** C. K. Shastri (Founder & Chairman Emeritus (formerly Managing Director))
- **Team size:** Approximately 470 employees
- **Products:** UniServe NXT Platform, UniServe NXT Communications Suite (CCM), Customer Onboarding / Digital KYC, UniServe Reach, Intelligent Data Management Platform
- **Notable:** Rated #1 CCM solution by customers on Gartner Peer Insights (2022 and 2023), Recognized in Gartner Magic Quadrant for CCM Software (2017) and Gartner Market Guide for CCM (2021), Named a 'Major Player' in the IDC MarketScape for Intelligent CCM

## Products & services

- **UniServe NXT Platform** — Flagship AI-first, low-code platform and centralized customer communications hub spanning onboarding, communications management, engagement, data management and process automation for BFSI, telecom and government.
- **UniServe NXT Communications Suite (CCM)** — Customer Communications Management for high-volume, personalized, omnichannel statements, bills and notifications - ranked #1 on Gartner Peer Insights.
- **Customer Onboarding / Digital KYC** — Digital onboarding and identity solution used to onboard 1+ billion telecom and BFSI subscribers.
- **UniServe Reach** — Marketing automation and omnichannel customer engagement.
- **Intelligent Data Management Platform** — Data deduplication, quality and accuracy for enterprise records.
- **Consent Management & Data Discovery** — Data governance and DPDPA (India data protection) compliance tooling.
- **Low-code Application Development & BPM** — Low-code app development, business process management and robotic process automation.
- **Financial Reconciliation** — Automated reconciliation of high-volume financial transactions and revenue data.

## Achievements

- Rated #1 CCM solution by customers on Gartner Peer Insights (2022 and 2023)
- Recognized in Gartner Magic Quadrant for CCM Software (2017) and Gartner Market Guide for CCM (2021)
- Named a 'Major Player' in the IDC MarketScape for Intelligent CCM
- Recognized in the 2022 SPARK Matrix for CCM by Quadrant Knowledge Solutions
- Won 'Telangana Best Employer Brand Awards 2023'
- Winner, SME Empowering India Awards for 'Excellence in IT Solutions'
- Onboarded 1+ billion subscribers and processes $23B+ in client revenue data annually
- One of India's oldest listed enterprise software product companies, operating for 35+ years

## Latest updates

- **2026-06** — Founder and Managing Director C. K. Shastri announced his retirement from active executive and board responsibilities after 36 years, transitioning to Chairman Emeritus.
- **2026-03** — Reported FY2025-26 consolidated revenue near Rs. 130 crore; the company has been navigating a period of losses and turnaround investment.
- **2025** — Repositioned brand around 'Driving Scalable Impact with AI-First Platforms & Services', emphasizing data governance and DPDPA consent management.

## Links

- Website: https://www.in10stech.com
- LinkedIn: https://in.linkedin.com/company/intense-technologies-ltd-
- Twitter/X: https://twitter.com/in10stech
- YouTube: https://www.youtube.com/@In10stech
- Instagram: https://www.instagram.com/in10stech
- Facebook: https://www.facebook.com/in10stech

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Profile page: https://yespress.io/intense-technologies
Published by YesPress — https://yespress.io
Last updated: 2026-08-06