# Intelligent Mobile Support, Inc.

> Intelligent Mobile Support is a Solon, Ohio software company behind Sales Builder Pro, a tablet app that lets residential HVAC contractors build a good-better-best proposal, run financing, and collect a signature during a single in-home visit. Founded in 2009 by John Steidley, the company sells vertical software to a trade that mostly still runs on paper quotes and callbacks - and it plugs into the field-service platforms, like ServiceTitan and FieldEdge, that contractors already use to run the office.

- **Founded:** 2009
- **Headquarters:** Solon, Ohio, United States
- **Founders:** John Steidley (CEO and Founder)
- **Team size:** ~11 employees
- **Products:** Sales Builder Pro, Deal Manager, eSign Toolkit, Install Manager Pro, Ductless Design Tools
- **Notable:** Built Sales Builder Pro into one of the most widely used in-home HVAC proposal apps in North America, Shipped two-way integrations with major field-service platforms ServiceTitan and FieldEdge, Added ductless design calculations so contractors can win ductless jobs on the first visit

## Products & services

- **Sales Builder Pro** — Flagship iPad and Android tablet app for in-home HVAC sales. Builds custom-branded good-better-best proposals with pre-loaded equipment and pricing, financing estimates, and on-the-spot signature - designed to produce a professional proposal in about five minutes.
- **Deal Manager** — Feature set (introduced with Sales Builder Pro 8) that lets sales teams and office staff track pending proposals, get remote customer approval, and collaborate across the organization.
- **eSign Toolkit** — Sends proposals for electronic signature by text or email, tracks customer activity in real time, and offers a branded shopping-cart experience for choosing equipment and payment options.
- **Install Manager Pro** — Tools to manage the job after the sale - reducing part runs, callbacks, and install risk by carrying accurate proposal detail through to the install crew.
- **Ductless Design Tools** — Built-in ductless (mini-split) design calculations so reps can size and quote ductless systems on a single visit instead of returning for a second trip.
- **Pro Branding** — Custom branding of proposals and presentations so each contractor's materials look consistent and professional.
- **Field Service Management Integrations** — Two-way integrations with ServiceTitan and FieldEdge that pull customer data in and push proposal options back as estimates, eliminating duplicate data entry.

## Achievements

- Built Sales Builder Pro into one of the most widely used in-home HVAC proposal apps in North America
- Shipped two-way integrations with major field-service platforms ServiceTitan and FieldEdge
- Added ductless design calculations so contractors can win ductless jobs on the first visit
- Adopted by large operators including Ace Hardware Home Services alongside hundreds of independent contractors
- Sustained a focused software business in a niche vertical since 2009 on modest outside funding

## Latest updates

- **2022-07** — Released a Sales Builder Pro update supporting ServiceTitan's move to version 2.0 of its integration, transferring up to three proposal options back as estimates.
- **2022-01** — Announced eSign Toolkit for remote, text/email electronic signatures with a branded shopping-cart experience.
- **2021-04** — Launched Deal Manager in Sales Builder Pro 8 for tracking pending proposals and remote customer approval.

## Links

- Website: https://imobilesupport.com
- LinkedIn: http://www.linkedin.com/company/intelligent-mobile-support-inc-
- Twitter/X: https://twitter.com/johnsteidley
- Facebook: http://www.facebook.com/pages/Intelligent-Mobile-Support/1378945

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Profile page: https://yespress.io/intelligent-mobile-support-inc
Published by YesPress — https://yespress.io
Last updated: 2026-08-21