# Integral

> Integral is a New York employee-experience agency that helps large organizations turn strategy into employee behavior. Founded in 2018 by former IBM and Bloomberg communications executive Ethan McCarty and co-founder Taylor Shawver, the firm combines communication strategy, transformational change, behavioral science, creative execution and workforce intelligence. Its clients include IBM, MetLife, PVH, Lam Research and other global employers, while its annual Integral Index with The Harris Poll supplies the research behind its consulting premise: what employees do matters more than whether a dashboard says they are engaged.

- **Founded:** 2018
- **Headquarters:** New York, United States
- **Founders:** Ethan McCarty (CEO and Founder), Taylor Shawver (Co-Founder and Board Member)
- **Products:** Communication, Transformation, Intelligence, Integral Index, Integral Index Cost Calculator
- **Notable:** Named to PRNEWS Agency Elite 100 for six consecutive years through 2026., Named 2025 Zenith Awards Agency of the Year by Ragan's Communications Week., Named a 2026 Ragan Top Place to Work in Communications.

## Products & services

- **Communication** — Strategy, content and channel design, campaign execution, leader communications, crisis communications, employee advocacy, team design and training delivered in three levels from foundation to end-to-end partnership.
- **Transformation** — Change strategy, readiness diagnostics, narratives, stakeholder segmentation, leader alignment, change communications, governance, coaching, resilience programs and embedded transformation capability.
- **Intelligence** — Content and channel audits, employee listening, Integral Index benchmarking, culture analysis, dashboards, employer-brand monitoring and employee voice analysis.
- **Integral Index** — A free annual study of full-time U.S. employees, conducted with The Harris Poll since 2021, examining employee experience, mindset, behavior, trust, managers and workplace change.
- **Integral Index Cost Calculator** — A free interactive model that estimates the annual downside cost and upside value associated with workforce conditions by headcount and industry.

## Achievements

- Named to PRNEWS Agency Elite 100 for six consecutive years through 2026.
- Named 2025 Zenith Awards Agency of the Year by Ragan's Communications Week.
- Named a 2026 Ragan Top Place to Work in Communications.
- The Integral Index was recognized among the Institute for Public Relations' Top 16 PR Insights of 2024.
- Won the Institute of Internal Communication's 2021 Agency of the Year honor.
- Won a 2021 Ragan award for employee communications design for Lam Research and received honorable mention for IBM change communications.
- A LIXIL campaign supported by Integral generated more than 1.6 million impressions and received the 2022 Page Up Innovation Award.

## Latest updates

- **2026-08** — Published a measurement argument urging communications teams to track belief, changed behavior and business outcomes rather than relying on open rates, clicks and attendance.
- **2026-07** — The 2026 Integral Index generated coverage on job lock, manager information gaps, employee trust and the limits of conventional engagement measurement.
- **2026-06** — Released the sixth Integral Index, The Engagement Fallacy, based on 2,006 full-time U.S. employees, alongside an economic cost calculator.
- **2026-02** — Named to Ragan's 2026 Top Places to Work in Communications list.
- **2025-09** — Appointed Rachel Zakariasen as Senior Vice President of Transformational Change, sharpening the firm's three-practice structure of transformation, communication and intelligence.

## Links

- Website: https://www.teamintegral.com/
- LinkedIn: https://www.linkedin.com/company/teamintegral
- YouTube: https://www.youtube.com/channel/UCc0wQiR0YcPihOCEtYSEVvw

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Profile page: https://yespress.io/integral
Published by YesPress — https://yespress.io
Last updated: 2026-09-20