# Installation Made Easy

> Installation Made Easy (IME) provides enterprise software and operating support for retailer-led home improvement programs. Its platform connects lead assignment, contractor compliance, estimating, project management, financing, payments and customer communication, supported by call center, field operations and service-resolution teams.

- **Headquarters:** Dawsonville, United States
- **Products:** Retail program configuration, Contractor and lead management, Estimating and online quoting, Project management, Financing, payments and customer portal
- **Notable:** Predecessor The Home Service Store facilitated more than 39,000 installation projects in 2011, according to Roark’s August 2012 announcement., The same 2012 announcement reported a network exceeding 700 independent dealers and installers., Announced a Synchrony financing partnership supporting Floor & Decor materials and installation in June 2024.

## Products & services

- **Retail program configuration** — Customized business models and status-driven rules for retail installation programs.
- **Contractor and lead management** — Vetting, licensing and insurance monitoring, contractor onboarding and lead assignment by trade and coverage.
- **Estimating and online quoting** — Product and labor calculations, geography-based pricing, preliminary online quotes and approved change orders.
- **Project management** — Work orders, scheduling, documents, electronic signatures, purchase orders, notifications and service-issue tracking.
- **Financing, payments and customer portal** — Integrated financing applications, payment processing, estimate review and electronic paperwork.
- **Reporting** — Contractor and retailer dashboards covering sales, installation and service metrics.
- **Operating support** — Business development, compliance, call center, field operations and customer solutions.

## Achievements

- Predecessor The Home Service Store facilitated more than 39,000 installation projects in 2011, according to Roark’s August 2012 announcement.
- The same 2012 announcement reported a network exceeding 700 independent dealers and installers.
- Announced a Synchrony financing partnership supporting Floor & Decor materials and installation in June 2024.

## Latest updates

- **2024-06** — Synchrony and IME announced a financing partnership allowing Floor & Decor cardholders to finance materials and IME installation with the same Synchrony-issued card.

## Links

- Website: https://installationmadeeasy.com/
- LinkedIn: https://www.linkedin.com/company/installationmadeeasy

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Profile page: https://yespress.io/installation-made-easy
Published by YesPress — https://yespress.io
Last updated: 2026-10-24