# InMoment and Contentsquare Partnership

> InMoment, a customer-experience software company, and Contentsquare, a digital experience analytics platform, partnered to combine feedback data with behavioral data. InMoment's XI Platform captures what customers say across surveys, reviews, calls and social; Contentsquare's session replay and analytics show what customers actually do on a site or app. Together they let CX and marketing teams see a complaint and watch the exact click path that caused it.

## Achievements

- Combined InMoment's XI Platform (surveys, reviews, calls, chat, social signals) with Contentsquare's Session Replay and digital experience analytics.
- Enabled CX and marketing teams to filter feedback such as detractors and open the corresponding session replay in context.
- Serves digital roles across marketing, product management and IT with a single view of sentiment and behavior.
- Supports a footprint of 700+ brands and millions of consumer interactions daily.

## Latest updates

- **2023-09** — Partnership announced, adding a layer of digital experience analysis and visualization for marketing and CX teams.

## Links

- Website: https://contentsquare.com
- LinkedIn: https://www.linkedin.com/company/contentsquare/
- Twitter/X: https://twitter.com/contentsquare

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Profile page: https://yespress.io/inmoment-contentsquare-partnership
Published by YesPress — https://yespress.io
Last updated: 2026-08-07