# Infobip

> Infobip is a global cloud communications company that lets businesses reach and talk to customers across SMS, WhatsApp, RCS, voice, email and other channels through a single set of APIs and software. Founded in 2006 in the small Croatian town of Vodnjan, it grew from a homemade SMS gateway into a Communications Platform as a Service (CPaaS) leader that connects to more than 800 mobile operators and handles hundreds of billions of interactions a year. Bootstrapped for its first 14 years, Infobip became Croatia's first unicorn in 2020 and today operates 70+ offices worldwide, serving brands like Uber, Burger King and major banks and telecoms.

- **Founded:** 2006
- **Headquarters:** Vodnjan, Croatia (operational HQ in London, United Kingdom)
- **Founders:** Silvio Kutic (Co-founder & CEO), Roberto Kutic (Co-founder & COO), Izabel Jelenic (Co-founder & CTO)
- **Team size:** 4,000+ employees (2025)
- **Products:** CPaaS / APIs, Moments, Answers, Conversations, 2FA / Authentication
- **Notable:** Croatia's first unicorn (2020), Bootstrapped to $1B in revenue within 14 years with no outside funding, Named a Leader in the Gartner Magic Quadrant for CPaaS multiple years running

## Products & services

- **CPaaS / APIs** — Programmable SMS, WhatsApp, RCS, voice, email, video and messaging-app APIs that developers embed into apps and systems to send and receive communications.
- **Moments** — An omnichannel customer engagement and marketing automation hub for building campaigns and journeys across channels.
- **Answers** — A chatbot building platform for creating AI and rules-based conversational assistants across channels.
- **Conversations** — A cloud contact center (CCaaS) that unifies customer conversations from all channels into a single agent interface.
- **2FA / Authentication** — One-time passwords and multi-factor authentication delivered over SMS, voice and messaging apps for secure logins.
- **Number Lookup & Signals (fraud prevention)** — Number validation, verification and fraud/firewall tools to protect against messaging fraud and SIM-swap attacks.

## Achievements

- Croatia's first unicorn (2020)
- Bootstrapped to $1B in revenue within 14 years with no outside funding
- Named a Leader in the Gartner Magic Quadrant for CPaaS multiple years running
- Recognized as a worldwide CPaaS Leader by IDC MarketScape and Omdia
- Grew to 70+ offices and 4,000+ employees across 6 continents
- Named among Fortune's Europe's Most Innovative Companies 2025
- Handles 450+ billion communications interactions annually
- Completed three major acquisitions (OpenMarket, Anam, Peerless Network) in three years

## Latest updates

- **2026-01** — Named a Leader in the 2026 Gartner CPaaS rankings, continuing a multi-year run of analyst recognition.
- **2025-11** — Published its 2026 Trends report predicting AI agents will handle up to 95% of customer engagements and super apps will expand.
- **2025-07** — Positioned furthest for Completeness of Vision in Gartner's CPaaS evaluation; named to Fortune's Europe's Most Innovative Companies 2025.
- **2025-04** — Ranked a Leader in the Omdia CPaaS Universe Report for the third time.
- **2022-07** — Completed acquisition of Peerless Network, strengthening its U.S. voice and global network footprint.

## Links

- Website: https://www.infobip.com
- LinkedIn: https://www.linkedin.com/company/infobip
- Twitter/X: https://twitter.com/infobip
- GitHub: https://github.com/infobip
- YouTube: https://www.youtube.com/user/infobip
- Instagram: https://www.instagram.com/infobip/
- Facebook: https://www.facebook.com/infobip

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Profile page: https://yespress.io/infobip
Published by YesPress — https://yespress.io
Last updated: 2026-08-06