# Implicit

> Implicit (formerly Agolo, legally Ninoh, Inc.) is a New York-based AI company that turns a company's scattered manuals, SOPs, tickets and PDFs into a private 'knowledge engine.' Its KnowledgeOS platform builds enterprise knowledge graphs and AI Navigators that give support agents and customers expert-level, source-cited answers about complex products. The company pivoted from its original news-summarization roots into entity intelligence and product-expertise support, claiming roughly 3x the accuracy of generic LLMs with answers tied to a source to eliminate hallucinations.

- **Founded:** 2012
- **Headquarters:** New York, New York, United States
- **Founders:** Sage Wohns (Co-founder (founding CEO of Agolo)), Mohamed AlTantawy (Co-founder & CTO (NLP / summarization research))
- **Team size:** Approximately 45 employees
- **Products:** KnowledgeOS, Implicit Knowledge, Implicit Support, AI Navigators, Content Analytics & APIs
- **Notable:** Pivoted from news summarization to entity intelligence and now product-expertise support under the Implicit brand., Raised more than $18M total from Microsoft, Google, Lytical Ventures and others., Won U.S. government work including the U.S. Air Force, DoD and the Office of Science and Technology Policy's COVID-19 research initiative.

## Products & services

- **KnowledgeOS** — The AI-driven knowledge layer at the core of the platform - builds and maintains an enterprise knowledge graph from unstructured documents using GraphRAG and chain-of-thought reasoning, adapting across industries and business units.
- **Implicit Knowledge** — A self-service, customer-facing support chatbot that answers product questions with source-cited responses drawn from a company's private content.
- **Implicit Support** — An AI-powered product-expert copilot for support agents that understands every documented product, issue and resolution, making agents instant experts.
- **AI Navigators** — Custom AI experts built on private content sources (examples shown include Cessna aircraft, drones, HubSpot, Stripe) that handle complex PDFs, manuals, SOPs and FAQs with tables, diagrams and images.
- **Content Analytics & APIs** — A content analytics dashboard plus full-stack APIs for embedding knowledge and answers into existing workflows.

## Achievements

- Pivoted from news summarization to entity intelligence and now product-expertise support under the Implicit brand.
- Raised more than $18M total from Microsoft, Google, Lytical Ventures and others.
- Won U.S. government work including the U.S. Air Force, DoD and the Office of Science and Technology Policy's COVID-19 research initiative.
- Generated more than 2,000,000 unique summaries daily at scale during the Agolo era.
- Launched KnowledgeOS and the Implicit platform in March 2025, claiming ~3x the accuracy of generic LLMs with fully source-cited answers.

## Latest updates

- **2025-03** — Launched the Implicit platform and KnowledgeOS, repositioning from Agolo to an AI product-expertise and support company; claims ~3x accuracy vs generic LLMs with source-cited answers and ~10-day enterprise time-to-value.
- **2022-03** — Closed Series A led by Lytical Ventures (as Agolo), bringing total raised past $18M, on the back of government and enterprise summary-powered search work.

## Links

- Website: https://www.implicit.cloud
- LinkedIn: https://www.linkedin.com/company/implicit-cloud
- Twitter/X: https://twitter.com/agolo
- Facebook: https://www.facebook.com/agolohq/

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Profile page: https://yespress.io/implicit
Published by YesPress — https://yespress.io
Last updated: 2026-06-14