# Humoniq

> Humoniq is an AI-native contact center built for the travel and transport industries. Its voice and text AI agents, backed by human oversight, plug directly into airline and travel operations systems like NDC and GDS to handle everything from baggage questions to disrupted-trip rebookings. When a flight cancels, Humoniq's outbound voice agents can even call the airline, sit through the IVR, secure a waiver, and text the traveler a fresh boarding pass. Founded in 2025 by the team behind Flightfox (YC S12), the company is part of Y Combinator's Summer 2025 batch.

- **Founded:** 2025
- **Headquarters:** San Francisco, California, United States
- **Founders:** Todd Sullivan (CEO & Co-Founder), Will Weber (CPO & Co-Founder)
- **Team size:** ~5-8 employees
- **Products:** AI Contact Center for Travel, Waivers, Back-office Automation
- **Notable:** Accepted into Y Combinator's Summer 2025 batch., Founding team previously built Flightfox (YC S12), scaling it to $22M+ in annual revenue and millions of customer interactions., Built voice AI agents that autonomously call airlines/OTAs, navigate IVR systems, and complete waivers and rebookings.

## Products & services

- **AI Contact Center for Travel** — Voice and text conversational AI agents, paired with human oversight, that handle traveler requests - from baggage and seat questions to flight changes, rebookings, and cancellations - with deep integrations into travel operations systems.
- **Waivers** — An automated engine that detects disrupted itineraries, dispatches an outbound voice AI agent to call the airline or provider, navigates the IVR, secures the required waiver or rebooking, and texts the traveler an updated boarding pass within minutes.
- **Back-office Automation** — Automates behind-the-scenes travel operations such as ticket exchanges, refunds, name corrections, and reservations through deep NDC and GDS integrations.

## Achievements

- Accepted into Y Combinator's Summer 2025 batch.
- Founding team previously built Flightfox (YC S12), scaling it to $22M+ in annual revenue and millions of customer interactions.
- Built voice AI agents that autonomously call airlines/OTAs, navigate IVR systems, and complete waivers and rebookings.
- Deep integrations with travel operations systems including NDC and GDS.

## Latest updates

- **2025-08** — Humoniq joined Y Combinator's Summer 2025 batch and reported an initial seed raise.
- **2025-07** — Public launch as voice AI agents for travel support; Y Combinator highlighted the company on LinkedIn.

## Links

- Website: https://humoniq.ai
- LinkedIn: https://www.linkedin.com/company/humoniq
- Twitter/X: https://twitter.com/humoniq_ai

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Profile page: https://yespress.io/humoniq-yc-s25
Published by YesPress — https://yespress.io
Last updated: 2026-07-31