# HotelKey

> HotelKey develops a cloud hospitality platform for hotel chains, management groups, and independent properties. Its suite combines property management, reservations, payments, point of sale, training, and guest engagement, with an emphasis on enterprise rollouts and connections to existing hotel systems.

- **Founded:** 2015
- **Headquarters:** Carrollton, United States
- **Founders:** Fareed Ahmad (Co-Founder & CEO), Aditya Thyagarajan (Co-Founder & President)
- **Products:** HotelKey Property Management System, HotelKey Central Reservation System, RetailKey, PaymentKey, EventKey
- **Notable:** First property, Orange Show Inn in San Bernardino, went live in 2015, according to HotelKey’s timeline., Hilton’s co-developed PEP passed 1,000 properties in April 2023., IHG reported selecting HotelKey after assessing more than 30 vendors and systems through pilots in over 150 hotels.

## Products & services

- **HotelKey Property Management System** — Cloud software for reservations, check-in/out, billing, room status, housekeeping, maintenance, groups, and reporting.
- **HotelKey Central Reservation System** — Centralized room inventory, rates, and bookings across direct websites, online travel agencies, and global distribution systems.
- **RetailKey** — Point-of-sale and retail management for restaurants, hotel pantries, and multiple outlets, including inventory and purchasing.
- **PaymentKey** — Hospitality payment management with transaction, refund, payout, reconciliation, and chargeback workflows.
- **EventKey** — Event and sales-and-catering management; documented in HotelKey’s public knowledge base.
- **TrainKey** — Self-paced training and guided assistance for hotel staff.
- **GuestKey** — Guest engagement platform spanning self-service kiosks, messaging, and wallet-based digital keys.
- **Rate Management System** — Rate and restriction management for hotel operators.
- **Business Intelligence** — Property and enterprise reporting and operational analytics.
- **IoTKey** — Integration controller connecting on-property equipment with cloud services.
- **TenantKey** — Tenant profiles, leases, rent collection, and occupancy management.

## Achievements

- First property, Orange Show Inn in San Bernardino, went live in 2015, according to HotelKey’s timeline.
- Hilton’s co-developed PEP passed 1,000 properties in April 2023.
- IHG reported selecting HotelKey after assessing more than 30 vendors and systems through pilots in over 150 hotels.
- An August 2026 company release reported over 25,000 hotels contracted and over 15,000 live.

## Latest updates

- **2026-08** — KIOSK Information Systems announced an integrated self-service partnership with HotelKey on August 31.
- **2026-08** — HotelKey announced expanded kiosk deployments; NSR chose it for more than 20 G6 properties. The release describes potential savings exceeding 2,000 labor hours annually per property, not an independently audited outcome.
- **2026-07** — HotelKey’s July 14 deployment article describes capacity to onboard 100 or more properties per week, with most implementation activities remote. This is a vendor claim.
- **2026-04** — HotelKey’s news index dates the GuestKey launch announcement to April 10.

## Links

- Website: https://www.hotelkeyapp.com/
- LinkedIn: https://www.linkedin.com/company/hotelkey/
- Twitter/X: https://twitter.com/HotelKeyInc
- YouTube: https://www.youtube.com/@hotelkeyinc
- Instagram: https://www.instagram.com/hotelkeyinc/
- Facebook: https://www.facebook.com/hotelkeyapp/

---

Profile page: https://yespress.io/hotelkey
Published by YesPress — https://yespress.io
Last updated: 2026-10-21