# HHAeXchange

> HHAeXchange provides cloud software and services for Medicaid home and community-based care, connecting providers, caregivers, managed care organizations, and state programs. Its platform combines scheduling, electronic visit verification, compliance, billing, reporting, and payroll; its current website reports over 32,000 US providers and 485 million confirmed visits annually.

- **Founded:** 2008
- **Headquarters:** New York, United States
- **Founders:** Raphael Nadel (Founder and former CEO)
- **Products:** HHAeXchange Enterprise, Electronic Visit Verification and State-Sponsored Portal, HHAeXchange+, CarePay, Revenue Cycle Management Services
- **Notable:** Current website reports 485 million visit confirmations annually and $38 billion in annual payments managed., Acquired Cashé Software, Generations Homecare System, and Sandata in 2024., Careers page reports ten consecutive appearances on the Inc. 5000 list; this is a company claim.

## Products & services

- **HHAeXchange Enterprise** — Agency management software linking intake, caregiver records, scheduling, visit verification, authorizations, billing, payroll activities, compliance, and reporting.
- **Electronic Visit Verification and State-Sponsored Portal** — Visit capture and program-specific compliance workflows, including mobile and telephony methods; some state-sponsored portals are available at no cost to participating providers.
- **HHAeXchange+** — Caregiver app with visit capture, schedules, notes, communication, and offline synchronization; advertised in 23 languages, with features varying by platform.
- **CarePay** — Built-in full-service payroll that uses approved visit data and supports payroll taxes, overtime, onboarding, and caregiver self-service. Launched August 19, 2026.
- **Revenue Cycle Management Services** — Managed billing and collections support with expert oversight, launched April 15, 2026.
- **Partner Connect** — Integrations with complementary tools for payroll, learning, incentives, earned wage access, and other agency functions.
- **Payer and State Medicaid Solutions** — Network visibility, program integrity, reporting, and tools supporting home and community-based service administration.

## Achievements

- Current website reports 485 million visit confirmations annually and $38 billion in annual payments managed.
- Acquired Cashé Software, Generations Homecare System, and Sandata in 2024.
- Careers page reports ten consecutive appearances on the Inc. 5000 list; this is a company claim.
- Austin Light Home Care’s administrator reported payroll processing falling from two to three hours daily to 10-20 minutes after adopting CarePay; a vendor-published customer example, not an average result.

## Latest updates

- **2026-10** — October 15 company blog post examined the billing costs and revenue-cycle needs of homecare agencies at different sizes.
- **2026-08** — Launched CarePay on August 19, connecting approved visit data to payroll.
- **2026-08** — Released the 2026 Provider Voices survey on August 4, based on 465 providers in its national customer base.
- **2026-04** — Launched Revenue Cycle Management Services on April 15.
- **2025-06** — Announced a new Midtown Manhattan headquarters to bring teams together following acquisitions.

## Links

- Website: https://www.hhaexchange.com/
- LinkedIn: https://www.linkedin.com/company/hhaexchange
- Twitter/X: https://x.com/HHAeXchange
- Instagram: https://www.instagram.com/hhaexchange_official
- Facebook: https://www.facebook.com/hhaexchange/

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Profile page: https://yespress.io/hhaexchange
Published by YesPress — https://yespress.io
Last updated: 2026-10-17