# Hera

> Hera helps older adults and their families manage care outside medical appointments. Dedicated care experts called Heroes coordinate providers, insurance, benefits and community resources, supported by the company’s AI platform Juno. Services are reimbursed through insurance for eligible Original Medicare patients.

- **Headquarters:** New York, United States
- **Founders:** Jenny Lee (Co-founder & CEO), Connie Kang (Co-founder & COO), Myles Novick (Co-founder & CTO)
- **Products:** Hero care management, Juno, Coverage consultation and care planning
- **Notable:** Company-reported service to over 1,000 families by its June 2026 announcement., Company-reported 95% family retention; public materials do not define the measurement window., Company-reported 90% of clients paying $0 out of pocket.

## Products & services

- **Hero care management** — Dedicated senior care experts coordinate providers, appointments, medications, insurance applications and appeals, home services and community resources.
- **Juno** — Internal AI platform supporting care experts with documentation, billing, administrative tasks and accumulated local care knowledge; not advertised as standalone consumer software.
- **Coverage consultation and care planning** — Coverage verification followed by assessment with a Hero and Hera clinician and an ongoing personalized care plan.

## Achievements

- Company-reported service to over 1,000 families by its June 2026 announcement.
- Company-reported 95% family retention; public materials do not define the measurement window.
- Company-reported 90% of clients paying $0 out of pocket.
- $27 million Series A announced June 25, 2026.
- Bain Capital Ventures describes a Hera-organized show for an 88-year-old artist attracting over 800 attendees and selling out within an hour.

## Latest updates

- **2026-06** — Announced a $27 million Series A led by Bain Capital Ventures, with a stated ambition to reach 25+ states by year-end.
- **2026-06** — Bain Capital Ventures published a founder interview with Jenny Lee and investor Alysaa Co on trust and senior care.
- **2026-10** — Research snapshot: Hera’s current eligibility page lists 12 supported states. This is an observation date, not a dated expansion announcement.

## Links

- Website: https://hellohera.com/
- LinkedIn: https://www.linkedin.com/company/hellohera/
- Twitter/X: https://x.com/hellotohera
- YouTube: https://www.youtube.com/@hellotohera
- Instagram: https://www.instagram.com/hellotohera/
- Facebook: https://www.facebook.com/hellotohera
- TikTok: https://www.tiktok.com/@hellotohera

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Profile page: https://yespress.io/hera
Published by YesPress — https://yespress.io
Last updated: 2026-10-03