# Hello Patient

> Hello Patient builds and operates AI agents for healthcare providers, handling inbound and outbound patient conversations across phone, text and web chat. Its agents book visits, collect intake information, support billing and run recall campaigns within existing practice systems. The Austin company expanded into document and chart workflows by acquiring Converse Health in September 2026.

- **Founded:** 2024
- **Headquarters:** Austin, United States
- **Founders:** Alex Cohen (CEO), Nick DeRobertis (CTO), Taylor Dunham (Head of Design), Rory Roccio (Senior Software Engineer)
- **Products:** Mia / AI patient communication agents, Document and chart workflow automation
- **Notable:** Raised a $6.3 million seed and $22.5 million Series A, totaling $28.8 million across these two reported rounds., Pulse-MD case study reports missed calls falling from 26% to zero in month one, with 30% automated call containment and 208 staff hours saved., Octave case study reports approximately doubled inquiry-call capacity and implementation in under three weeks.

## Products & services

- **Mia / AI patient communication agents** — Practice-configured agents handling inbound and outbound voice, SMS and web chat for scheduling, intake, routine insurance questions, billing support and patient recall. Clinical questions are escalated to people.
- **Document and chart workflow automation** — Capabilities added through Converse Health: referral and fax intake, chart-driven follow-up, authorization paperwork, and records and registration.

## Achievements

- Raised a $6.3 million seed and $22.5 million Series A, totaling $28.8 million across these two reported rounds.
- Pulse-MD case study reports missed calls falling from 26% to zero in month one, with 30% automated call containment and 208 staff hours saved.
- Octave case study reports approximately doubled inquiry-call capacity and implementation in under three weeks.
- Received a SOC 2 Type 2 report in June 2026, according to its July announcement.
- Acquired Converse Health in September 2026.

## Latest updates

- **2026-09** — Acquired Converse Health, adding referral/fax processing, chart-driven follow-up, authorization paperwork and registration workflows.
- **2026-07** — Announced a SOC 2 Type 2 report received in June and approved-vendor status with Privia Health.
- **2026-06** — Published the Pulse-MD urgent-care case study, reporting zero missed calls in the first month.

## Links

- Website: https://www.hellopatient.com
- LinkedIn: https://www.linkedin.com/company/hello-patient/
- Twitter/X: https://x.com/hellopatient

---

Profile page: https://yespress.io/hello-patient
Published by YesPress — https://yespress.io
Last updated: 2026-10-04