# HealthTap

> HealthTap is a Sunnyvale-based digital health company that connects patients with board-certified physicians 24/7 through video, phone, and text consultations. Founded in 2010, it operates a platform of 105,000 doctors across 141 specialties serving 23 million monthly members. The company pairs AI-powered symptom checking with live clinical consultations, offering affordable virtual primary and urgent care via subscription or per-visit pricing. Recent partnerships with Samsung Health, Eli Lilly's LillyDirect, and Commure signal a shift toward deep integration with major consumer and clinical platforms.

- **Founded:** 2010
- **Headquarters:** Sunnyvale, California, United States
- **Founders:** Ron Gutman (Founder & Original CEO), Sastry Nanduri (Co-Founder & CTO), Geoff Rutledge (Co-Founder & Chief Medical Officer)
- **Team size:** ~120 employees
- **Products:** Virtual Primary Care, Virtual Urgent Care, AI Symptom Checker, Doctor Q&A Library, Specialty Virtual Care
- **Notable:** 23 million monthly members served, Network of 105,000 board-certified doctors across 141 specialties, Average doctor response time under 1 minute

## Products & services

- **Virtual Primary Care** — 24/7 access to board-certified physicians via video, phone, or text chat for non-emergency health concerns, prescription management, and ongoing condition monitoring.
- **Virtual Urgent Care** — Same-day consultations for acute conditions including infections, injuries, and illnesses; available to subscribers for $59 or less per visit.
- **AI Symptom Checker** — An AI-powered triage tool trained on the clinical knowledge of 105,000 doctors. Users describe symptoms via text or a virtual body mannequin; the system provides personalized guidance on next steps without diagnosing conditions.
- **Doctor Q&A Library** — A free, searchable database of millions of doctor-answered health questions, making peer-reviewed medical advice accessible to anyone without an account.
- **Specialty Virtual Care** — On-demand consultations across 141 specialties including mental health, men's health, women's health, pediatrics, senior care, sexual health, and travel medicine.
- **B2B Virtual Care Platform** — White-label and integrated virtual care services for self-insured employers, health systems, health sharing ministries, and third-party platforms including Samsung Health.

## Achievements

- 23 million monthly members served
- Network of 105,000 board-certified doctors across 141 specialties
- Average doctor response time under 1 minute
- 4.8-star rating on Google Play Store (17,000+ reviews)
- SOC 2 Type 2, HIPAA, HITECH, GDPR, and CCPA compliant
- BBB A+ rating
- Asia eCommerce Awards 2018 - Silver for Best App Experience, Gold for Best Mobile eCommerce Campaign
- First virtual care integration inside Samsung Health app (2025)
- Free doctor Q&A library with millions of peer-reviewed answers accessible to all

## Latest updates

- **2025-10** — Samsung Health partnership announced, integrating HealthTap virtual care into Samsung Health app for 7 million U.S. monthly users.
- **2025-04** — Commure partnership signed to deliver seamless unified virtual and in-person care using EHR integrations and AI tools.
- **2025-01** — Partnerships with Aeroflow Health (DME) and Christian Healthcare Ministries (3-year virtual care contract) announced.
- **2025-01** — VHC Health DC metropolitan area virtual urgent care partnership launched.
- **2025-01** — Eli Lilly's LillyDirect collaboration for diabetes patient primary care access confirmed.
- **2024-01** — Former employees filed Delaware complaint alleging shareholder valuation dilution orchestrated by Mohr Davidow Ventures.
- **2021-06** — Sean Mehra appointed CEO, becoming the third CEO in company history after Ron Gutman and Bill Gossman.

## Links

- Website: https://healthtap.com
- LinkedIn: http://www.linkedin.com/company/healthtap
- Twitter/X: http://twitter.com/healthtap
- Facebook: http://www.facebook.com/HealthTap

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Profile page: https://yespress.io/healthtap
Published by YesPress — https://yespress.io
Last updated: 2026-05-29