# HealthJoy

> HealthJoy is a Chicago-based digital health company that turns the tangle of employer-sponsored benefits into a single app. Its AI concierge, JOY, plus a team of human healthcare advocates, guides employees to the right care - from telemedicine and virtual primary care to MSK therapy, behavioral health, prescription savings and medical bill review - while helping employers cut healthcare spend. Founded in 2014, HealthJoy serves more than 1,800 employers and over 1.25 million members.

- **Founded:** 2014
- **Headquarters:** Chicago, Illinois, United States
- **Founders:** Justin Holland (Co-founder & CEO), Doug Morse-Schindler (Co-founder & President)
- **Team size:** ~360 employees
- **Products:** Benefits Operating System, JOY (AI assistant), Healthcare Concierge / Advocacy, Telemedicine & Virtual Primary Care, Virtual MSK Care
- **Notable:** Grew from an ACA plan-selection tool into an end-to-end benefits operating system, Serves 1,800+ employers and 1.25M+ members, Reports 94% member satisfaction

## Products & services

- **Benefits Operating System** — A unified app that consolidates an employer's fragmented benefits into one navigable place, guided by AI and human advocates.
- **JOY (AI assistant)** — Conversational AI concierge that does proactive outreach, reminds members of benefits, and routes them to the right, lower-cost care.
- **Healthcare Concierge / Advocacy** — Human healthcare advocates who answer questions, find in-network providers, and handle the legwork members usually dread.
- **Telemedicine & Virtual Primary Care** — On-demand virtual doctor visits and ongoing virtual primary care relationships.
- **Virtual MSK Care** — Guided exercise and virtual coaching for back, joint, muscle and pelvic pain; a brain-based approach the company says delivers up to 80% pain reduction at under half the cost of in-person PT.
- **Behavioral Health & EAP** — Therapy, psychiatry, self-guided programs and employee assistance program services.
- **Medical Bill Review** — Help spotting billing errors, contesting charges and navigating appeals.
- **Rx Savings & Price Transparency** — Prescription savings and cost-comparison tools to steer members to lower-cost options.
- **Chronic Care Programs** — Structured programs for hypertension, diabetes and weight management.

## Achievements

- Grew from an ACA plan-selection tool into an end-to-end benefits operating system
- Serves 1,800+ employers and 1.25M+ members
- Reports 94% member satisfaction
- Raised $60M Series D in 2022, bringing total funding to ~$108.5M
- Celebrated 10 years in business in 2024
- Expanded into virtual MSK care, a top health-plan cost driver

## Latest updates

- **2024-01** — Celebrated its 10th anniversary and positioned itself as an end-to-end Benefits Operating System.
- **2022-10** — Closed a $60M Series D led by Valspring Capital to expand its benefits navigation platform.

## Links

- Website: https://healthjoy.com
- LinkedIn: https://www.linkedin.com/company/healthjoy
- Twitter/X: https://twitter.com/healthjoycom
- YouTube: https://www.youtube.com/c/HealthJoy
- Facebook: https://www.facebook.com/healthjoydotcom/

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Profile page: https://yespress.io/healthjoy
Published by YesPress — https://yespress.io
Last updated: 2026-06-09