# HealthHelp

> HealthHelp sells specialty benefits management and a clinical technology platform to US health plans. It combines evidence-based guidelines, AI-assisted workflows and proactive specialist consultation to support appropriate care, reduce administrative friction and manage medical spending. Founded in 1999, it is a WNS company within Capgemini.

- **Founded:** 1999
- **Headquarters:** Houston, United States
- **Founders:** Cherrill Farnsworth (Founder and former CEO)
- **Products:** HealthHelp Platform, Diagnostic Imaging / Radiology, Cardiology, Oncology, Musculoskeletal
- **Notable:** HealthHelp reports 50% fewer denials, a 4.9 net-direct-savings ROI and an $8 million annualized savings rate for an unnamed regional Blues plan., HealthHelp identifies its Anterior collaboration as a KLAS Points of Light 2025 case-study award recipient., Inc. 5000 honoree in 2015, 2016 and 2017.

## Products & services

- **HealthHelp Platform** — Clinical decision support, AI-assisted review, portal/fax/phone intake, EMR connectivity and utilization analytics for health plans.
- **Diagnostic Imaging / Radiology** — Evidence-based review of MRI, MRA, CT, PET and nuclear imaging; emphasis on appropriate testing and radiation safety.
- **Cardiology** — Benefits management for outpatient cardiac care, devices, interventions and imaging.
- **Oncology** — Specialty utilization management for cancer care, including radiation oncology.
- **Musculoskeletal** — Specialty benefits management for musculoskeletal care.
- **Genetic Testing Utilization Management** — Clinical criteria and genetics expertise covering multi-gene panels, liquid biopsy, companion diagnostics and other genetic tests; integrates InformedDNA expertise.
- **Sleep Therapy** — Evidence-based management of sleep-disorder testing and care, including efforts to reduce duplicate home and laboratory testing.
- **Surgical Management** — Specialty utilization management for surgical services.

## Achievements

- HealthHelp reports 50% fewer denials, a 4.9 net-direct-savings ROI and an $8 million annualized savings rate for an unnamed regional Blues plan.
- HealthHelp identifies its Anterior collaboration as a KLAS Points of Light 2025 case-study award recipient.
- Inc. 5000 honoree in 2015, 2016 and 2017.
- Published 2025 Medicaid report describes more than 300,000 requests managed annually.

## Latest updates

- **2026-10** — Highmark’s announced genetic/molecular lab prior-authorization transition to HealthHelp took effect October 1; replaces EviCore in Delaware, Pennsylvania and West Virginia and expands authorization requirements in New York.
- **2025-10** — Capgemini completed its acquisition of WNS on October 17, making Capgemini HealthHelp’s ultimate parent.
- **2025-04** — WNS-HealthHelp and Availity announced a strategic collaboration on April 7.
- **2024-08** — HealthHelp publicized its Humata Health interoperability alliance.

## Links

- Website: https://www.healthhelp.com/
- LinkedIn: https://www.linkedin.com/company/healthhelp
- Twitter/X: https://twitter.com/HealthHelp
- Facebook: https://www.facebook.com/healthhelpllc

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Profile page: https://yespress.io/healthhelp
Published by YesPress — https://yespress.io
Last updated: 2026-10-02