# Hauler Hero

> Hauler Hero is a New York-based software company building a cloud and AI-powered operating system for waste and recycling haulers. Its all-in-one platform unifies CRM, dispatching, routing, billing, reporting, and a driver mobile app, replacing the decades-old tools that most trash and recycling companies still run on. Founded in 2020, the company processes millions of pickups a month and is now layering AI agents - Hero Vision, Hero Chat, and Hero Routing - on top of its core platform.

- **Founded:** 2020
- **Headquarters:** New York, New York, United States
- **Founders:** Mark Hoadley (Co-Founder & CEO), Ben Sikma (Co-Founder)
- **Team size:** ~51 employees
- **Products:** Hauler Hero Platform, Driver Mobile App, Hero Vision, Hero Chat, Hero Routing
- **Notable:** Facilitated more than 35 million trash pickups since 2020, Processes over $300 million in annualized gross merchandise value, Doubled customers, revenue, and headcount in the year following its seed round

## Products & services

- **Hauler Hero Platform** — An all-in-one cloud-based waste management platform covering CRM, dispatching and routing, billing, reporting, follow-up, customer portal, and scale integration.
- **Driver Mobile App** — A mobile app for drivers with task management and an offline mode for routes in low-connectivity areas.
- **Hero Vision** — A truck-based camera system that uses computer vision to automatically document pickups and detect service issues in real time. In beta.
- **Hero Chat** — An AI agent that automates text, email, and chat communication with customers. In beta.
- **Hero Routing** — An AI routing engine that uses data from millions of service stops to dynamically optimize and reroute pickups. In beta.

## Achievements

- Facilitated more than 35 million trash pickups since 2020
- Processes over $300 million in annualized gross merchandise value
- Doubled customers, revenue, and headcount in the year following its seed round
- Raised more than $27 million in total venture funding
- Reported customer outcomes of 19% faster cash collection and 15% lower customer churn

## Latest updates

- **2026-02** — Closed a $16M Series A led by Frontier Growth to expand its suite of AI agents for haulers.
- **2024-12** — Announced its $10M seed round and broader push to modernize waste-management software.
- **2024-05** — Closed a $10M seed round led by I2BF Global Ventures.

## Links

- Website: https://www.haulerhero.com
- LinkedIn: https://www.linkedin.com/company/haulerhero
- Twitter/X: https://twitter.com/HaulerHero
- YouTube: https://www.youtube.com/@HaulerHero
- Facebook: https://www.facebook.com/haulerherosoftware

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Profile page: https://yespress.io/hauler-hero
Published by YesPress — https://yespress.io
Last updated: 2026-06-07