# GSM Systems

> GSM Systems provides telecom equipment testing, repair, refurbishment, spare-parts management, logistics, and asset recovery for operators, equipment vendors, and managed service providers. Its associated software business, NetLife, tracks network assets and supports decisions about maintenance, reuse, resale, and disposal.

- **Founded:** 2003
- **Headquarters:** Miami, United States
- **Founders:** Dan Knox (Founder and Group CEO), Frederick (Ricky) Knox (Co-founder; advisor on financial governance and strategy)
- **Products:** Hardware Support Services, Spare Parts Management, Asset Life Cycle Management, Surplus Remarketing and Resale, Reverse Logistics
- **Notable:** Operating since 2003, as confirmed by its company history and LinkedIn profile., NetLife reports 62% fewer SKUs and 55% cost savings from reused GRiD-matched equivalents in the Safaricom pilot; GSMA also reports a 60% CO2 reduction figure. These are project-specific partner-reported results., GSM Systems states it holds ISO 9001:2015, ISO 14001:2015, ISO 17025:2017, and ISO 27001 certifications; current certificates and scope were not independently inspected.

## Products & services

- **Hardware Support Services** — Annual multi-vendor repair and replacement agreements for core, radio access, and transmission hardware; published standard turnaround of 30-45 days and a 12-month warranty.
- **Spare Parts Management** — Procurement, buffer stock, inventory control, tracking, and availability programs for network maintenance.
- **Asset Life Cycle Management** — Testing, refurbishment, redeployment, extended support, installation, and integration of telecom hardware.
- **Surplus Remarketing and Resale** — Managed buyback and consignment programs to recover value from idle network equipment.
- **Reverse Logistics** — Equipment removal, on-site packing, transport, import/export coordination, sorting, and return management.
- **NetLife** — Associated software business carved out from GSM Systems, offering cloud asset tracking, technical intelligence, lifecycle workflows, dashboards, and field tools.
- **GRiD** — NetLife universal equipment identifier tested with Safaricom to identify equivalent parts and support reuse and emissions modelling.

## Achievements

- Operating since 2003, as confirmed by its company history and LinkedIn profile.
- NetLife reports 62% fewer SKUs and 55% cost savings from reused GRiD-matched equivalents in the Safaricom pilot; GSMA also reports a 60% CO2 reduction figure. These are project-specific partner-reported results.
- GSM Systems states it holds ISO 9001:2015, ISO 14001:2015, ISO 17025:2017, and ISO 27001 certifications; current certificates and scope were not independently inspected.

## Latest updates

- **2026-02** — GSMA’s Mobile Innovation Report 2026 features the NetLife-Safaricom GRiD pilot and a photograph of the NetLife team at MWC Doha 2025.
- **2025-10** — GSMA Foundry published Creating a Circular Economy for Network Equipment, documenting the NetLife-Safaricom pilot.
- **2025-05** — Dan Knox discussed identity, traceability, visibility, and fair pricing for telecom reuse at FutureNet MENA 2025.

## Links

- Website: https://gsmsystems.com/
- LinkedIn: https://www.linkedin.com/company/gsm-systems
- Twitter/X: https://twitter.com/GSMSystemsInc
- Facebook: https://facebook.com/pages/Gsm-Systems-Inc/148719071838311

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Profile page: https://yespress.io/gsm-systems
Published by YesPress — https://yespress.io
Last updated: 2026-10-16