# Glow Services

> Glow Services builds white-label cloud software and provides financing-related services for mobile operators, device manufacturers and consumer electronics retailers. Its platform connects device lending, insurance, trade-in, warranty and fraud detection, with optional managed services and structured finance support. Customers and partners include Samsung, BT/EE and Verizon’s Total Wireless.

- **Founded:** 2014
- **Headquarters:** Miami, United States
- **Founders:** Andrew Cole (Executive Chairman and Co-Founder), Christiaan Ross (CEO and Co-Founder)
- **Products:** FinTech / Device Financing, InsurTech / Admin Inside, GreenTech / Trade-In and Upgrade, Warranty, Fraud Detection
- **Notable:** Samsung UK white-label financing launch in November 2021., EE Finance launch in April 2024., Glow announced an approximately US$800 million underlying-collateral telecom receivables transaction in August 2024; this is not company revenue or equity funding.

## Products & services

- **FinTech / Device Financing** — White-label finance origination and servicing, configurable credit propositions and policies, checkout integration and financing-related managed services. Samsung UK went live in November 2021.
- **InsurTech / Admin Inside** — Insurance administration functions and local insurance regulation embedded in the platform; launched publicly at MWC Barcelona in March 2025.
- **GreenTech / Trade-In and Upgrade** — Checkout trade-in discounts, device valuation and grading support, upgrade programs and end-of-term device return handling.
- **Warranty** — Configurable warranty products and claims routing for in-warranty, out-of-warranty and certified pre-owned devices.
- **Fraud Detection** — Real-time device checkout fraud decisioning, ongoing monitoring, rule maintenance and fraud team augmentation.
- **Managed and Professional Services** — Optional loan servicing, insurance administration, receivables financing, securitization, residual value management and program consulting.
- **EE Buy Now Pay Later** — EE-branded short-term financing announced with 3, 6 and 9-month interest-free terms, integrated into EE’s online store.

## Achievements

- Samsung UK white-label financing launch in November 2021.
- EE Finance launch in April 2024.
- Glow announced an approximately US$800 million underlying-collateral telecom receivables transaction in August 2024; this is not company revenue or equity funding.
- Admin Inside announcement at MWC Barcelona in March 2025.
- US$65 million growth equity round announced publicly in October 2025.
- Selected as Verizon’s strategic partner for Total Wireless Edge, announced December 2025.
- Company reports ISO 9001 and ISO 27001 affiliations/certification on its about page.

## Latest updates

- **2026-04** — Samsung Australia says new Samsung Finance by Glow applications pause from April 1, 2026 during a transitional period; existing agreements remain active.
- **2026-01** — A January 6 CES announcement shared on Glow’s LinkedIn describes targeting telecom promotional spend by region and customer segment using its FinTech platform.
- **2025-12** — Verizon announced Total Wireless Edge on December 17 with Glow as strategic partner and servicer through its US affiliate.
- **2025-10** — Glow announced a US$65 million equity round with Apollo-managed funds, Citi and Silver Spur Capital among the investors.
- **2025-08** — Glow announced EE-branded BNPL for 3, 6 and 9-month interest-free terms.
- **2025-07** — Glow announced its Vitality Watch Program financing partnership for Australia.

## Links

- Website: https://www.glowservices.com/
- LinkedIn: https://www.linkedin.com/company/glow-financial-services-inc/

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Profile page: https://yespress.io/glow-services
Published by YesPress — https://yespress.io
Last updated: 2026-10-25