# Global Holdings

> Global Holdings is a Tulsa financial technology company providing dedicated-account administration and payment processing for US debt settlement programs. Its Global Prime platform connects provider sales, service, negotiation, voice, compliance controls, and analytics. Consumers retain control of their accounts; separate debt settlement providers negotiate with creditors.

- **Founded:** 2003
- **Headquarters:** Tulsa, United States
- **Founders:** Robert Merrick (Co-founder; Executive Vice President, Strategic Initiatives), Michael Hendrix (Co-founder of Global Client Solutions, the historical subsidiary; former principal named in CFPB action)
- **Products:** Dedicated-account administration and payment processing, Global CORE, Global Prime, Global Prime Express, Global Onboarding Automation (GOA)
- **Notable:** Current homepage reports $15 billion in annual transactions and 43 million annual transactions., Current homepage reports more than 10 million customers served cumulatively., October 2025 GOA case study reports over 80% fewer manual data-entry errors and tenfold faster record processing; company-reported results.

## Products & services

- **Dedicated-account administration and payment processing** — Administers consumer-controlled accounts at FDIC-insured institutions and processes authorized creditor payments and earned provider fees.
- **Global CORE** — Payment infrastructure with partner integrations and developer tools; September 2026 notes describe upcoming payment-status webhooks and exception-resolution enhancements.
- **Global Prime** — Debt settlement provider operating platform connecting sales, enrollment, service, negotiation, voice, payments, governance, and Global Insights analytics.
- **Global Prime Express** — Preconfigured Prime offering for emerging and growing providers, marketed as deployable in weeks; not an independently measured implementation guarantee.
- **Global Onboarding Automation (GOA)** — Internal AI framework developed with Cape AI to ingest documents, extract and validate data, and flag inconsistencies; case study published October 2025.
- **Reporting, credit reporting, compliance, and voice tools** — Related software services for provider reporting, credit-information workflows, regulatory safeguards, and consumer communications.

## Achievements

- Current homepage reports $15 billion in annual transactions and 43 million annual transactions.
- Current homepage reports more than 10 million customers served cumulatively.
- October 2025 GOA case study reports over 80% fewer manual data-entry errors and tenfold faster record processing; company-reported results.

## Latest updates

- **2026-10** — October 7 release notes describe September Prime dashboards and task improvements; CORE payload versioning, payment-lifecycle webhooks, and on-screen exception resolution were described as coming soon, not generally available.
- **2026-04** — April 28 article positions Global Prime as a unified operating system and describes Prime Express for emerging providers.
- **2025-10** — October 21 GOA case study describes document automation developed with Cape AI and reported accuracy and speed gains.

## Links

- Website: https://globalholdings.com/
- LinkedIn: https://www.linkedin.com/company/global-holdings

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Profile page: https://yespress.io/global-holdings
Published by YesPress — https://yespress.io
Last updated: 2026-10-25