# Glenn Turner

> Glenn Turner is the founder and CEO of RBS (Romeo Bravo Software), a hospitality technology company whose portfolio includes YellowStone, WinCloud and Hashmato. Previously president and CEO of FireStream WorldWide, acquired by PDI in 2017, he returned to building software around the needs of ranches and lodges before expanding into hotels, restaurants and guest engagement. He also created the Guest-OS hospitality management framework and book.

- **Role:** Founder and CEO at RBS (Romeo Bravo Software)
- **Organizations:** RBS (Romeo Bravo Software), FireStream WorldWide, PDI Technologies, Pale Blue Software
- **Education:** BA, University of Richmond, MBA, Virginia Commonwealth University - School of Business
- **Known for:** Built FireStream WorldWide before its acquisition by PDI in 2017., Founded RBS and expanded its portfolio across outdoor hospitality, hotels, restaurants and retail., Created Guest-OS and the book Guest-OS: The Operating Solution for Hospitality.

## Career timeline

- **2001** — Founded FireStream WorldWide, according to his later account of the company’s history.
- **2006** — FireStream acquired TMI; Turner began a long working relationship with software developer Hasan Ahmad.
- **2017** — PDI acquired FireStream WorldWide in April; Turner continued working at PDI.
- **2019-2020** — Started Romeo Bravo Software; company history uses 2019, while Turner has described founding it in early 2020.
- **2022** — RBS launched YellowStone for ranches, lodges and outfitters.
- **2025** — RBS expanded through WinCloud/Winsar, Smart Hotel Software and Hashmato acquisitions.
- **2026** — RBS announced its acquisition of Zeko on April 27.

## Achievements

- Built FireStream WorldWide before its acquisition by PDI in 2017.
- Founded RBS and expanded its portfolio across outdoor hospitality, hotels, restaurants and retail.
- Created Guest-OS and the book Guest-OS: The Operating Solution for Hospitality.

## Latest updates

- **2026-08** — Appeared on Jens Heitland’s EP259 to discuss delegation, incentives, AI and RBS’s growth.
- **2026-04** — RBS acquired Zeko, an AI-powered guest engagement platform, on April 27.
- **2026-04** — RBS appointed Prasad CTO on April 9; Turner emphasized engineering accountability and practical AI adoption.

## Links

- Website: https://guest-os.com/
- LinkedIn: https://www.linkedin.com/in/jglennturner/

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Profile page: https://yespress.io/glenn-turner
Published by YesPress — https://yespress.io
Last updated: 2026-10-23