# Giles Whiting

> Giles Whiting is the Charleston-based CEO of Decisions, the enterprise automation company formed around the 2025 combination of Decisions and ProcessMaker. A former U.S. Air Force physicist, McKinsey consultant, SoftBank operating leader, Medallia general manager, Percepta CEO, Forsta COO and parcelLab CEO, he has built an unusually varied career around one recurring problem: how complicated systems make decisions, hand work across boundaries and remain accountable when circumstances change.

- **Role:** Chief Executive Officer at Decisions
- **Organizations:** Decisions, ProcessMaker, Aldrich Capital Partners, Verdane, parcelLab, Forsta, SoftBank Group, Medallia, Percepta, TTEC, McKinsey & Company, United States Air Force, American Enterprise Institute, Air Force Falcon Foundation, Aspen Institute
- **Education:** Bachelor of Science in Astrophysics, summa cum laude, United States Air Force Academy, Master of Public Policy; Presidential Scholar, Harvard University
- **Known for:** Selected as a Fellow in the inaugural class of the Aspen Institute's Technology Leaders Initiative in 2026., Led the combined organization formed by the 2025 merger of Decisions and ProcessMaker, which reported more than 700 customers at announcement., Served as a U.S. Air Force physicist and later returned to work with the Department of Defense and Air Force.

## Career timeline

- **Early career** — Served seven years in the U.S. Air Force as a physicist before joining McKinsey & Company.
- **2008** — Won McKinsey's Global Practice Olympics award for innovation.
- **2011** — Served as chief operating officer and executive vice president of the Baton Rouge Area Chamber.
- **2010s** — Held leadership roles at TTEC, served as president and CEO of Percepta, and led Medallia's EMEA business as general manager.
- **2020-2021** — Led SoftBank's operating team, then joined the newly combined Confirmit and FocusVision organization as COO; the business became Forsta.
- **2023** — As Forsta COO and managing director, spoke publicly about the strategic, financial and product-market-fit demands of U.S. expansion.
- **2024** — Became CEO of parcelLab after joining the post-purchase software company as president earlier that year.
- **2025** — Returned to federal service, working with the U.S. Department of Defense and Air Force, then became CEO of the organization created by the Decisions-ProcessMaker merger.
- **2026** — Led the combined company under the unified Decisions brand and was selected for the Aspen Institute's inaugural Technology Leaders Initiative fellowship class.

## Achievements

- Selected as a Fellow in the inaugural class of the Aspen Institute's Technology Leaders Initiative in 2026.
- Led the combined organization formed by the 2025 merger of Decisions and ProcessMaker, which reported more than 700 customers at announcement.
- Served as a U.S. Air Force physicist and later returned to work with the Department of Defense and Air Force.
- Graduated summa cum laude in astrophysics from the U.S. Air Force Academy, where he was class president.
- Earned a Master of Public Policy from Harvard University as a Presidential Scholar.
- Won McKinsey's Global Practice Olympics award for innovation in 2008.
- Is named on U.S. patents covering message routing and live-connected content.
- Co-founded the merit-based Whiting-Leitner Foundation scholarship initiative in his twenties.

## Latest updates

- **2026-09** — Published an argument that business continuity plans must address AI systems that remain online but become unreliable, with processes able to route work to rules, people or alternate models.
- **2026-07** — Named to the inaugural fellowship class of the Aspen Institute's Technology Leaders Initiative and published 'The Orchestration Imperative.'
- **2026-06** — Introduced the unified Decisions brand following the 2025 merger with ProcessMaker.
- **2026-01** — Decisions and ProcessMaker acquired SAP automation specialist Configurable Management.
- **2025-11** — Appointed CEO of the combined Decisions and ProcessMaker organization.

## Links

- Website: https://decisions.com
- LinkedIn: https://www.linkedin.com/in/gileswhiting
- Twitter/X: https://x.com/GilesWhiting

---

Profile page: https://yespress.io/giles-whiting
Published by YesPress — https://yespress.io
Last updated: 2026-09-28