# GhostDraft

> GhostDraft is a cloud-native customer communications management (CCM) platform built specifically for insurance. Founded in 1984 by Mark Todes and Mendel Karpul as one of the first document composition engines, it now powers policy, claims, billing and correspondence for 150+ carriers. Its GhostDraft 360 suite lets non-technical business, product and compliance teams design, test and deliver personalized, brand-compliant documents across every channel - cutting design cycles that once took 90 days down to as little as two. Integrations with Guidewire, Duck Creek and Compart, plus SOC 2 Type II certification and Celent Technology Standout recognition, anchor it in the regulated insurance market.

## Achievements

- One of the first document composition engines ever built (1984).
- Named a Technology Standout in Celent's CCM Vendor Reports (2023 and 2024).
- Trusted by 150+ insurance carriers.
- SOC 2 Type II certified.
- Built by Guidewire cloud-native integrations across PolicyCenter, BillingCenter and ClaimCenter.
- 8,000+ pre-built ISO and AAIS bureau forms with continuous regulatory monitoring.
- Reported reduction of communication design cycles from 90+ days to as little as 2 days.

## Latest updates

- **2024-10** — Launched new Built by Guidewire cloud-native GhostDraft integrations in the Guidewire Marketplace for PolicyCenter, BillingCenter and ClaimCenter.
- **2024-01** — Named a Technology Standout in Celent's 2024 CCM Vendor Report.

## Links

- Website: https://www.ghostdraft.com
- LinkedIn: https://www.linkedin.com/company/ghostdraft-inc-
- Twitter/X: https://twitter.com/ghostdraft
- YouTube: https://www.youtube.com/@ghostdraft

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Profile page: https://yespress.io/ghostdraft-turns-insurance-paperwork-into-two-day-work
Published by YesPress — https://yespress.io
Last updated: 2026-08-07