# Genpact

> Genpact is a New York-headquartered, Bermuda-domiciled public technology and business services company that grew out of a 20-person GE Capital experiment in 1997. It runs and redesigns complex enterprise operations - including finance, procurement, supply chain, insurance, customer care, and financial-crime compliance - then applies data, cloud software, automation, and increasingly agentic AI to improve them. Its pitch is less about selling a general-purpose model than embedding domain-trained software into the messy last mile of work and remaining accountable for measurable operating outcomes.

- **Founded:** 1997
- **Headquarters:** New York City, United States
- **Founders:** Pramod Bhasin (Founder and former President and CEO)
- **Team size:** 140,000+ employees and more than 83,000 professionals trained in data and analytics, operating in more than 35 countries
- **Products:** Core Business Services, Advanced Technology Solutions, Genpact Cora, Genome, Genpact AP Suite
- **Notable:** Grew from a 20-person GE Capital pilot in 1997 to more than 140,000 employees and more than 800 clients., Completed an NYSE initial public offering in 2007 under ticker G., Reached $5.080 billion in 2025 net revenue, up 6.6% year over year.

## Products & services

- **Core Business Services** — Managed enterprise operations across finance and accounting, procurement, supply chain, customer care, risk and compliance, HR, sales, and technology.
- **Advanced Technology Solutions** — Data and AI, digital technology, advisory, and agentic services designed to modernize enterprise operations.
- **Genpact Cora** — An AI-based digital business platform for automation, analytics, workflow orchestration, and enterprise transformation.
- **Genome** — A collective-intelligence learning platform designed to spread domain knowledge and continuous learning across the workforce.
- **Genpact AP Suite** — A modular agentic accounts-payable suite that captures invoices, matches documents, handles exceptions, and checks payment integrity.
- **Genpact Deductions Recovery** — An Azure-based agentic accounts-receivable product that identifies, validates, and resolves disputed deductions for consumer-goods companies.
- **Genpact Banking Analyst Suite** — Agentic AI for regulated banking operations; its first generally available module supports human-supervised AML alert investigations with audit trails.
- **riskCanvas** — Financial-crime software for detecting, investigating, and preventing money laundering and related risks.
- **AI Agent Foundry and AI Gigafactory** — Methods and delivery infrastructure for building, training, governing, and scaling domain-specific enterprise agents.

## Achievements

- Grew from a 20-person GE Capital pilot in 1997 to more than 140,000 employees and more than 800 clients.
- Completed an NYSE initial public offering in 2007 under ticker G.
- Reached $5.080 billion in 2025 net revenue, up 6.6% year over year.
- Advanced Technology Solutions revenue grew 17% in 2025 and 24.3% year over year in the first quarter of 2026.
- Named one of the World's Most Ethical Companies by Ethisphere for the eighth time in 2026.
- Launched five AI innovation centers globally by April 2025.
- Reported more than 11 million learning hours and 29 million lives impacted through CSR programs.
- A Kraft Heinz order-management engagement delivered more than a 35% reduction in cost per order and a 10% increase in average truck utilization.

## Latest updates

- **2026-07** — Launched Banking Analyst Suite; the first generally available module automates routine AML alert investigations while preserving analyst approval and auditability.
- **2026-07** — Announced a partnership with Nestle Business Services to establish a new global capability center.
- **2026-06** — Introduced Genpact Deductions Recovery for consumer-goods accounts receivable, built on Microsoft Azure.
- **2026-05** — Expanded its Google Cloud alliance to build and scale agentic solutions for the Office of the CFO.
- **2026-05** — Reported first-quarter net revenue of $1.296 billion; Advanced Technology Solutions grew 24.3% and reached 27% of revenue.
- **2026-04** — Partnered with Parallel Web Systems to add live, traceable web research to insurance and sales workflows.
- **2026-02** — Reported 2025 net revenue of $5.080 billion, with Advanced Technology Solutions growing 17%.
- **2025-06** — Acquired XponentL Data to deepen data-product, engineering, cloud, and AI implementation capabilities.

## Links

- Website: https://www.genpact.com/
- LinkedIn: https://www.linkedin.com/company/genpact
- Twitter/X: https://twitter.com/genpact
- YouTube: https://www.youtube.com/@GenpactGlobal
- Instagram: https://www.instagram.com/genpact_global/
- Facebook: https://www.facebook.com/ProudToBeGenpact/

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Profile page: https://yespress.io/genpact
Published by YesPress — https://yespress.io
Last updated: 2026-08-11