# Gavin Cotter

> Gavin Cotter is the founder and CEO of Koala Health, a Boston-based digital pet pharmacy that delivers chronic pet medications through a mobile-first platform built to work directly with pet parents and their veterinarians. An MIT-trained mechanical engineer turned operations leader, he cut his teeth scaling PillPack's pharmacy operations before Amazon acquired it, then reassembled a core PillPack crew in 2021 to do for animals what PillPack did for people: make managing medications boring, easy, and reliable. Koala has since expanded to all 50 states and raised a $20M Series B led by Valspring Capital in 2025.

- **Role:** Founder & CEO at Koala Health
- **Organizations:** Koala Health, PillPack, Amazon
- **Nationality:** American
- **Education:** BA, Mechanical Engineering, Massachusetts Institute of Technology (MIT), MBA, MIT Sloan School of Management
- **Known for:** Founded and scaled Koala Health into a digital pet pharmacy available in all 50 states., Raised approximately $63M in total funding, including a $20M Series B in 2025 led by Valspring Capital., Built an integrated prescription platform serving pet parents and partnering with thousands of independent veterinary clinics.

## Career timeline

- **2009** — Graduates from MIT with a degree in mechanical engineering.
- **2014-2016** — Earns an MBA from MIT Sloan School of Management.
- **pre-2018** — Joins PillPack as an early team member, rising to Director of Operations Engineering and then VP of Operations Strategy.
- **2018** — PillPack acquired by Amazon; Cotter continues in the pharmacy/operations world, including a Technical Program Manager role at Amazon.
- **2021** — Co-founds Koala Health with PillPack alum Jordan Smith and Stephen Hendel; launches October 2021.
- **2022** — Koala Health raises a $20M round; available in 36 states. Backers include First Round Capital, Menlo Ventures, BoxGroup and Operator Partners.
- **2023** — Koala Health expands to all 50 U.S. states.
- **2025** — Closes $20M Series B led by Valspring Capital to scale chronic pet medication delivery.

## Achievements

- Founded and scaled Koala Health into a digital pet pharmacy available in all 50 states.
- Raised approximately $63M in total funding, including a $20M Series B in 2025 led by Valspring Capital.
- Built an integrated prescription platform serving pet parents and partnering with thousands of independent veterinary clinics.
- Helped scale PillPack's pharmacy operations prior to its 2018 acquisition by Amazon.

## Latest updates

- **2025-05** — Koala Health closed a $20M Series B funding round led by Valspring Capital to expand chronic pet medication delivery.

## Links

- Website: https://koala.health
- LinkedIn: http://www.linkedin.com/in/gavincotter

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Profile page: https://yespress.io/gavin-cotter
Published by YesPress — https://yespress.io
Last updated: 2026-06-04