# Fusion Connect

> Fusion Connect manages business internet, networking, cloud voice, collaboration and security for organizations that want fewer vendors to coordinate. Its portfolio combines Microsoft Teams calling, Cisco Webex, hosted voice, contact centers and managed connectivity, with US-based support and contractual service guarantees. Multi-location mid-market and enterprise businesses are a particular focus.

- **Founded:** 1997
- **Headquarters:** Atlanta, United States
- **Founders:** Marvin S. Rosen (Co-founder), Philip D. Turits (Co-founder)
- **Products:** Microsoft Teams Calling Services, Contact Center as a Service, Managed connectivity and SD-WAN, Hosted Voice and Cisco Webex Calling, Microsoft Licensing
- **Notable:** Wireless Vision case study reports 50% cost savings and an increase from two to nine implementations per day. Results are customer-specific and vendor-published., Announced five G2 Spring 2026 awards for service quality., Announced Newsweek Most Admired Workplaces for 2026 recognition in September 2025.

## Products & services

- **Microsoft Teams Calling Services** — Operator Connect and Direct Routing services add external business calling, number provisioning, optional texting, recording and continuity features to Teams.
- **Contact Center as a Service** — Cloud contact-center tools spanning voice and digital channels; AI assistance and analytics use monthly per-seat pricing, with automation packages based on anticipated call volumes.
- **Managed connectivity and SD-WAN** — Business internet, managed WiFi, network equipment, monitoring and multi-link network management.
- **Hosted Voice and Cisco Webex Calling** — Managed cloud phone and collaboration services for distributed businesses.
- **Microsoft Licensing** — Microsoft cloud licensing and administration alongside communications services.
- **POTS Replacement** — Migration of eligible legacy analog telephone lines to modern managed connectivity.
- **SASE Standard and SASE Advanced** — Packages combining SD-WAN and Security Service Edge; Advanced adds onboarding help, deeper visibility and security capabilities.

## Achievements

- Wireless Vision case study reports 50% cost savings and an increase from two to nine implementations per day. Results are customer-specific and vendor-published.
- Announced five G2 Spring 2026 awards for service quality.
- Announced Newsweek Most Admired Workplaces for 2026 recognition in September 2025.
- Launched Operator Connect for Microsoft Teams in December 2022.

## Latest updates

- **2026-10** — Brian McClintock appointed CEO and board member on October 5, after serving as interim CEO since August.
- **2026-09** — SASE Standard and SASE Advanced announced September 28.
- **2026-08** — Monthly per-seat and call-volume package pricing announced for AI-powered contact-center capabilities.
- **2026-04** — Company announced five G2 Spring awards for service quality.

## Links

- Website: https://www.fusionconnect.com/
- LinkedIn: https://www.linkedin.com/company/fusionconnect
- Twitter/X: https://twitter.com/BirchComm
- YouTube: https://www.youtube.com/@fusion-connect
- Facebook: https://www.facebook.com/fusionconnect/

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Profile page: https://yespress.io/fusion-connect
Published by YesPress — https://yespress.io
Last updated: 2026-10-24