# Friendly

> Friendly is a San Francisco-based AI company building an infrastructure layer for insurance decisioning. Its platform digitizes complex medical, financial and legal documents, summarizes records, automates underwriting and claims adjudication, and analyzes reinsurance treaties - turning unstructured paperwork into auditable, decision-ready insights for carriers, reinsurers and TPAs.

- **Founded:** 2019
- **Headquarters:** San Francisco, United States
- **Founders:** Natasha Alexeeva (Founder & CEO)
- **Team size:** 47
- **Products:** Underwriting Automation, Claims Processing, Omniscient (Reinsurance Treaty Platform), Document Intelligence
- **Notable:** 95% accuracy on insurance document processing, 7,000 pages processed per hour, 85% efficiency gains reported by MunichRE

## Products & services

- **Underwriting Automation** — Extracts structured data from medical and financial records for life and health underwriting, with confidence scoring and source traceability.
- **Claims Processing** — Auto-adjudication and summarization for workers' compensation, disability, and critical illness claims.
- **Omniscient (Reinsurance Treaty Platform)** — Treaty analysis, amendment tracking and term comparison for reinsurers.
- **Document Intelligence** — Multilingual digitization of complex documents including handwritten notes, with cross-document chat and chronological case timelines.

## Achievements

- 95% accuracy on insurance document processing
- 7,000 pages processed per hour
- 85% efficiency gains reported by MunichRE
- Closed seed extension in March 2025
- Grew to 47 employees across AI and insurance domains

## Latest updates

- **2025-05** — Announced expansion of claims division with intelligent decisioning tools.
- **2025-04** — Reinsurance veteran Michelle Young joins to drive adoption of Omniscient treaty platform.
- **2025-03** — Closed seed extension funding round.

## Links

- Website: https://friendlycares.com
- LinkedIn: https://www.linkedin.com/company/friendly-health-technologies
- Twitter/X: https://twitter.com/FriendlyCares

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Profile page: https://yespress.io/friendly
Published by YesPress — https://yespress.io
Last updated: 2026-06-29