# Free Live Chat Software for Websites

> A practical look at free live chat software for websites, comparing the free tiers of Tidio, Chaport, Rocket.Chat, ProProfs Chat, Provide Support and GoDaddy. The chat widget is a low-cost way to answer questions in real time, capture leads and lift conversion - and several vendors give away a usable version of it. This story breaks down what each free plan includes, where the limits bite, and how to pick one without paying for features a small site will never touch.

## Achievements

- Live chat delivers CSAT scores around 82-87%, higher than email or phone support.
- Visitors who use live chat convert at 3-5x the rate of those who don't.
- Free tiers from Chaport, Tidio and others make real-time support accessible to sites with no support budget.
- Rocket.Chat's open-source, self-hosted model gives privacy-sensitive teams full control of their chat data.

## Latest updates

- **2026-01** — Most vendors now bundle AI or chatbot automation alongside human live chat, though usage caps and add-on fees vary widely.
- **2026-01** — Free tiers remain viable for small sites; growing teams typically hit conversation or history limits and move to paid plans.

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Published by YesPress — https://yespress.io
Last updated: 2026-08-07