# Survox, Simplesat, Zonka Feedback, and Medallia

> A practical comparison of four feedback platforms that share a category label but serve different operating models. Simplesat is built around fast, integrated support feedback; Zonka Feedback spans surveys, locations and omnichannel collection; Survox retains research-operations depth across web, CATI, dialer and IVR workflows; and Medallia unifies broad experience signals for large enterprises. The story argues that buyers should choose the workflow and organizational burden they need before comparing feature checklists.

## Achievements

- Simplesat lists more than 100 integrations and supports CSAT, NPS, CES and five-star survey metrics.
- Zonka Feedback supports collection across email, SMS, WhatsApp, web, in-app and offline or kiosk settings.
- Survox combines survey programming with web, CATI, dialer, IVR, sample management and reporting workflows.
- Medallia Experience Cloud unifies survey, voice, chat, web-behavior, social and employee-feedback signals for enterprise analysis and action.

## Latest updates

- **2026-06** — Simplesat announced integrations with Decagon, Databricks and LogMeIn Rescue.
- **2026-05** — Simplesat added team-member management for cleaner agent rosters and reporting.
- **2026-03** — Simplesat announced multilingual surveys and multiple permission-scoped API keys.
- **2026** — Survox 10.4.6 documentation highlights questionnaire importing, on-demand tables, SendGrid email delivery and updated authentication terminology.

---

Profile page: https://yespress.io/four-feedback-platforms-four-different-jobs
Published by YesPress — https://yespress.io
Last updated: 2026-08-08