# FortisBC

> FortisBC is the British Columbia utility behind natural gas, electricity and propane service for more than 1.3 million customers. Its practical challenge is also its strategic opportunity: keep a vast regulated network safe and affordable while turning the same pipes, plants and customer relationships into delivery systems for efficiency, renewable natural gas, hydrogen research and lower-carbon transport fuels.

- **Founded:** 1897
- **Headquarters:** Surrey, Canada
- **Team size:** More than 2,800 employees as of August 2026; earlier company materials cite more than 2,700.
- **Products:** Natural gas and propane distribution, Electricity generation and distribution, Renewable Natural Gas, Liquefied natural gas and transportation fuels, Energy efficiency programs
- **Notable:** Serves more than 1.3 million customers across 135 communities and 58 First Nations communities., Became the first North American utility to offer a voluntary Renewable Natural Gas program, launched in 2011., Committed approximately C$20 million to more than 65 Clean Growth Innovation Fund projects since 2020.

## Products & services

- **Natural gas and propane distribution** — Regulated delivery, metering, billing, safety and emergency services for homes, businesses and industry across British Columbia.
- **Electricity generation and distribution** — Hydroelectric generation plus transmission and distribution service, primarily in British Columbia’s Southern Interior.
- **Renewable Natural Gas** — A voluntary program and system-wide blend using biomethane sourced from landfills, farms and wastewater facilities; the voluntary program began in 2011.
- **Liquefied natural gas and transportation fuels** — LNG production, storage, truck loading and marine bunkering from facilities including Tilbury, with commercial service for fleets and vessels.
- **Energy efficiency programs** — Rebates, audits, incentives and conservation programs for residential, commercial and industrial customers; approved investment totals C$697.6 million through 2027.
- **Alternative energy services** — Thermal energy systems, district energy and in-building energy technology delivered through FortisBC Alternative Energy Services.
- **Clean Growth Innovation Fund** — A regulated, customer-supported fund backing emissions-reduction and cost-saving pilots with academia and industry.

## Achievements

- Serves more than 1.3 million customers across 135 communities and 58 First Nations communities.
- Became the first North American utility to offer a voluntary Renewable Natural Gas program, launched in 2011.
- Committed approximately C$20 million to more than 65 Clean Growth Innovation Fund projects since 2020.
- Reached 10,000 marine LNG refuelling events in April 2026 after beginning marine bunkering in 2016.
- Developed what it describes as the world’s first truck-to-ship onboard LNG fuelling system.
- Was named one of British Columbia’s Top Employers for 2026.
- Recorded about 760 third-party damage incidents to gas lines in 2025, a 26.5% decline from 2021.

## Latest updates

- **2026-08** — FortisBC announced bill credits for customers under wildfire evacuation orders, plus waived late fees and payment relief.
- **2026-07** — British Columbia approved the Phase 1B Tilbury LNG expansion with a cost allowance of up to C$2.2 billion, a regulated marine jetty and mechanisms intended to protect customers from related rate impacts.
- **2026-04** — The company completed its 10,000th marine LNG refuelling event and reported roughly 760 gas-line damage incidents in 2025, down 26.5% from 2021.
- **2026-02** — FortisBC was named one of British Columbia’s Top Employers for 2026.
- **2026-01** — A 3.63% electricity rate increase took effect, adding about C$5.35 per month for an average residential customer using 825 kWh.
- **2025-11** — A Loblaw hydrogen-powered Class 8 grocery truck began a sustained commercial demonstration supported by FortisBC and multiple public and private partners.
- **2025-06** — Regulators approved continuation of the Clean Growth Innovation Fund at approximately C$5.5 million per year for 2025 through 2027.

## Links

- Website: https://www.fortisbc.com
- LinkedIn: https://www.linkedin.com/company/fortisbc
- Twitter/X: https://x.com/FortisBC
- YouTube: https://www.youtube.com/@fortisbc
- Instagram: https://www.instagram.com/fortisbc/
- Facebook: https://www.facebook.com/fortisbc

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Profile page: https://yespress.io/fortisbc
Published by YesPress — https://yespress.io
Last updated: 2026-08-24