# First Factory

> First Factory is a New York software development company with engineering operations in Heredia, Costa Rica. It supplies dedicated developers and project teams for custom web and mobile applications, AI integrations, cloud infrastructure, product design, and ongoing software maintenance, primarily serving US businesses.

- **Founded:** 2000
- **Headquarters:** New York, United States
- **Founders:** Jason T. Roff (Founder & CEO)
- **Products:** Custom software development, Staff augmentation, AI development, Cloud solutions, Product development
- **Notable:** Inc. 5000 honoree in 2020, 2021, 2022, 2023, and 2024; ranked 3,393 in 2024., Inc. Power Partner recognition in 2024 and 2025., Company reports SOC 2 Type 1 and Type 2 compliance achieved in 2024, with Type 2 renewal in 2025.

## Products & services

- **Custom software development** — Full-stack web, mobile, and desktop development, integrations, testing, and technical architecture.
- **Staff augmentation** — Dedicated engineers join clients’ existing tools, working hours, and Agile routines.
- **AI development** — Generative, predictive, and conversational AI systems, including retrieval-augmented generation and multi-agent orchestration.
- **Cloud solutions** — Migration, infrastructure optimization, DevOps, security, and monitoring across AWS, Azure, and Google Cloud.
- **Product development** — Product strategy, UX/UI design, prototyping, MVP development, and launch support.
- **Consulting and ongoing service contracts** — Build-versus-buy analysis, software consulting, implementation, and maintenance.

## Achievements

- Inc. 5000 honoree in 2020, 2021, 2022, 2023, and 2024; ranked 3,393 in 2024.
- Inc. Power Partner recognition in 2024 and 2025.
- Company reports SOC 2 Type 1 and Type 2 compliance achieved in 2024, with Type 2 renewal in 2025.
- Company reports carbon-neutral status achieved in 2025.

## Latest updates

- **2026-09** — Reported an AI-agent Kanban feature experiment requiring 11 human interventions; one agent repeated a four-minute cycle 78 times.
- **2026-08** — COO Don Gregori appeared on Nick Westergaard’s On Brand podcast to discuss emergent leadership.
- **2025-06** — Published a detailed developer rate-increase policy explaining employee compensation and client feedback.

## Links

- Website: https://firstfactory.com/
- LinkedIn: https://www.linkedin.com/company/firstfactory/
- Facebook: https://www.facebook.com/firstfactory

---

Profile page: https://yespress.io/first-factory
Published by YesPress — https://yespress.io
Last updated: 2026-10-01