# Favor Delivery

> Favor Delivery is an Austin-based marketplace connecting Texans with local restaurants, stores and independent delivery drivers called Runners. Owned by H-E-B since 2018, it combines restaurant and everyday-item delivery with H-E-B Now groceries and the Favor Gold subscription, serving more than 400 Texas cities.

- **Founded:** 2013
- **Headquarters:** Austin, United States
- **Founders:** Ben Doherty (Co-founder; former CEO), Zac Maurais (Co-founder)
- **Products:** Favor consumer delivery, Favor Runner app, H-E-B Now, Favor Gold, Toast integration
- **Notable:** Surpassed one million deliveries in November 2015., Reported reaching company-level profitability in July 2017, described in contemporary reporting as EBITDA positive., Became an H-E-B subsidiary in February 2018.

## Products & services

- **Favor consumer delivery** — App and website ordering from local restaurants and stores, with direct Runner messaging and order-status updates.
- **Favor Runner app** — Independent-contractor delivery tools, including H-E-B item locations, store maps, substitutions and checkout guidance.
- **H-E-B Now** — On-demand grocery ordering within Favor; current terms limit orders to 15 unique items and do not guarantee delivery times.
- **Favor Gold** — $9.99 monthly membership with eligible delivery-fee waivers and reduced service fees. Current perks include a monthly $10 H-E-B Now credit on qualifying $50 orders.
- **Toast integration** — Connects Favor marketplace orders and menu management with restaurant point-of-sale operations.
- **Texas Two-Stop** — Current promotional terms allow a qualifying second order from selected nearby merchants within 15 minutes, with its delivery fee waived; other charges remain.

## Achievements

- Surpassed one million deliveries in November 2015.
- Reported reaching company-level profitability in July 2017, described in contemporary reporting as EBITDA positive.
- Became an H-E-B subsidiary in February 2018.
- Reported more than 80 million cumulative deliveries in March 2024.

## Latest updates

- **2024-03** — Announced Toast POS integration.
- **2024-08** — Launched H-E-B Now for small-basket grocery delivery.
- **2025-03** — Launched Favor Gold membership.
- **2026-10** — Research snapshot: public terms list H-E-B Now-specific monthly Gold credit, Texas Two-Stop and recurring-order offers. This is an observation date, not a launch date.

## Links

- Website: https://www.favordelivery.com/
- LinkedIn: https://www.linkedin.com/company/favor/
- Twitter/X: https://x.com/Favor
- YouTube: https://www.youtube.com/@FavorDeliveryTX
- Instagram: https://www.instagram.com/favor/
- Facebook: https://www.facebook.com/askfavor
- TikTok: https://www.tiktok.com/@favordelivery

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Profile page: https://yespress.io/favor-delivery
Published by YesPress — https://yespress.io
Last updated: 2026-10-03