# Ethan Barhydt

> Ethan Barhydt is the founder and CEO of VoiceOps, a New York based AI company that listens to call center conversations and turns them into coaching. He built his first AI model in college, started two companies before he graduated from Harvard, and launched VoiceOps in 2016 to do for sales calls what self-driving car teams do for road footage: learn from millions of real examples. The company went through Y Combinator's Winter 2017 batch, raised a $9M Series A led by Bain Capital Ventures, and has helped clients lift conversion rates and slash agent attrition. Barhydt made the Forbes 30 Under 30 list in 2018.

- **Role:** Founder and CEO at VoiceOps
- **Organizations:** VoiceOps, Valti, Jungol, General Assembly, Harvard College Consulting Group
- **Nationality:** American
- **Education:** Government and politics, Harvard University
- **Known for:** Forbes 30 Under 30, 2018 (Enterprise Technology), Founded VoiceOps and took it through Y Combinator W17, Raised a $9M Series A led by Bain Capital Ventures

## Career timeline

- **College** — Built his first AI model and co-founded two startups, Jungol (94labs incubator) and Valti, raising about $70,000 from angel investors
- **Pre-VoiceOps** — Worked at General Assembly (operations), Harvard College Consulting Group (director), the Chicago Mayor's Office (fellow), and the Center for American Progress
- **2016** — Founded VoiceOps to apply AI to call center sales and collections coaching
- **2017** — VoiceOps joined Y Combinator's Winter 2017 batch
- **2018** — Named to Forbes 30 Under 30 (Enterprise Technology)
- **2019** — VoiceOps raised a $9M Series A led by Bain Capital Ventures with Accel and Y Combinator participating; Ajay Agarwal joined the board
- **2025** — Raised a $5M seed round (March 2025) and reframed VoiceOps around AI coworkers; appeared on the Plugged In podcast

## Achievements

- Forbes 30 Under 30, 2018 (Enterprise Technology)
- Founded VoiceOps and took it through Y Combinator W17
- Raised a $9M Series A led by Bain Capital Ventures
- Helped clients lift conversion rates from 17% to 30% and cut agent attrition from 150% to 8%
- Powered Penn Foster's best conversion rate in over 100 years
- Co-founded and exited Valti before graduating from Harvard

## Latest updates

- **2025-03** — VoiceOps raised a $5M seed round and Barhydt repositioned the company around AI coworkers
- **2025-02** — Appeared on the Plugged In podcast with Mark Sephton to discuss AI-driven coaching

## Links

- Website: https://voiceops.com
- LinkedIn: https://www.linkedin.com/in/ethanbarhydt/
- Twitter/X: https://twitter.com/ethanbarhydt
- YouTube: https://www.youtube.com/watch?v=LZ1AA17tL68
- Facebook: https://facebook.com/voiceopscoaching

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Profile page: https://yespress.io/ethan-barhydt
Published by YesPress — https://yespress.io
Last updated: 2026-06-24