# ETG Digital

> ETG Digital is a global IT consulting and implementation company focused on Salesforce commerce, customer service, marketing, revenue operations and data. Founded by Raj Pakala in 2000, it combines custom integrations, reusable accelerators and ongoing managed services. Its published customer work includes City Beach, Sonic Tools and Funimation; its 2026 acquisition of Digital Interakt brought Krishna Kopalle into the CEO role and added Agentforce expertise.

- **Founded:** 2000
- **Headquarters:** McKinney, United States
- **Founders:** Raj Pakala (Founder & Chairman)
- **Products:** Salesforce consulting and implementation, Providio Commerce Cloud Accelerator, Salesforce managed services, Salesforce integrations, Salesforce QuickStart packages
- **Notable:** Salesforce Summit Consulting Partner status, as stated by ETG., Salesforce AppExchange displayed 52 certified people and 164 competency-aligned certifications when researched; these are dynamic counts., Acquired Digital Interakt in 2026 and appointed Krishna Kopalle CEO.

## Products & services

- **Salesforce consulting and implementation** — Architecture, migration and implementation across commerce, sales, service, marketing, experience, revenue and customer data clouds.
- **Providio Commerce Cloud Accelerator** — Reusable SFRA storefront templates, workflows and integrations with PWA front-end support; ETG advertises a four-to-six-week launch subject to scope.
- **Salesforce managed services** — Administration, development, QA, releases, monitoring and ongoing optimization through monthly retainers, dedicated pods or hybrid teams.
- **Salesforce integrations** — Connect Salesforce with ERP, order management, payments, tax, commerce and other enterprise systems using APIs and middleware.
- **Salesforce QuickStart packages** — Fixed-scope, fixed-price Sales, Service and Marketing Cloud projects with a stated typical duration of four to eight weeks.
- **Data Cloud Accelerator** — Retail-focused customer data integration, profile unification, segmentation and activation.
- **OMS Accelerator** — Reusable order-management capabilities for fulfillment, inventory visibility and connected commerce.
- **Playwright test automation** — Cross-browser, API and end-to-end test frameworks with CI/CD integration for commerce and Salesforce applications.
- **Salesforce CPQ and RLM services** — Configure-price-quote, subscriptions, billing and revenue lifecycle implementation and integration.
- **Agentforce implementation** — AI agents and workflow automation for sales, service and commerce, including demonstrations for order management and conversational channels.
- **Shopify Plus and Snowflake services** — Additional commerce and data-platform services listed in the company’s service catalog.

## Achievements

- Salesforce Summit Consulting Partner status, as stated by ETG.
- Salesforce AppExchange displayed 52 certified people and 164 competency-aligned certifications when researched; these are dynamic counts.
- Acquired Digital Interakt in 2026 and appointed Krishna Kopalle CEO.
- Published integration work spanning retail commerce, customer service, subscriber identity and quote-to-cash.

## Latest updates

- **2026-05** — Raj Pakala announced the Digital Interakt acquisition, Krishna Kopalle’s appointment as CEO and his own transition to chairman in a LinkedIn post dated May 29.
- **2026-06** — ETG Digital announced the Digital Interakt acquisition on its corporate LinkedIn feed on June 10, emphasizing AI, data and customer experience.

## Links

- Website: https://www.etg.digital/
- LinkedIn: https://www.linkedin.com/company/etgdigital/
- Twitter/X: https://twitter.com/etg_digital
- YouTube: https://www.youtube.com/@etgdigital854
- Facebook: https://facebook.com/ETGDigital

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Profile page: https://yespress.io/etg-digital
Published by YesPress — https://yespress.io
Last updated: 2026-10-23