# ESO

> ESO builds cloud software connecting emergency dispatch, ambulance and fire operations, hospitals and government reporting. Its patient records, Health Data Exchange, registries and analytics help customers document care, share outcomes and improve clinical and operational performance.

- **Founded:** 2004
- **Headquarters:** Austin, United States
- **Founders:** Chris Dillie (Co-founder; former CEO; appointed executive chair in 2023)
- **Products:** ESO Electronic Health Record, ESO Health Data Exchange, ESO Fire RMS and Fire Incidents, ESO Patient Registry, ESO State Repository
- **Notable:** Acquired Logis Solutions in July 2024., Acquired d2i in April 2026., Reported 1,670-plus agencies adopted Auto-Generated Narrative after its May 2025 launch; claimed 35,700 hours saved in the first month.

## Products & services

- **ESO Electronic Health Record** — EMS electronic patient care reporting, clinical documentation, quality management and reporting.
- **ESO Health Data Exchange** — Bidirectional exchange connecting prehospital records with hospital systems and returning patient outcome information.
- **ESO Fire RMS and Fire Incidents** — Fire incident records and operational reporting, including NERIS workflows.
- **ESO Patient Registry** — Hospital trauma, burn and stroke registry tools for data collection and quality improvement.
- **ESO State Repository** — State-level EMS and trauma data aggregation, validation and analysis.
- **Logis by ESO** — Dispatch, logistics and billing software; acquired by ESO in July 2024.
- **Auto-Generated Narrative** — Optional AI draft narratives from patient-record data, requiring clinician review and approval; launched May 2025.
- **ESO Prehospital Intelligence** — Prearrival acuity and resource indicators, hospital planning insights and EMS outcomes feedback.
- **d2i hospital performance analytics** — Emergency department and hospital performance improvement analytics; acquired April 2026.
- **Operations tools** — Inventory, assets, scheduling, personnel management, training and performance analytics.

## Achievements

- Acquired Logis Solutions in July 2024.
- Acquired d2i in April 2026.
- Reported 1,670-plus agencies adopted Auto-Generated Narrative after its May 2025 launch; claimed 35,700 hours saved in the first month.
- ESO Data Collaborative supported 12 abstracts at EMS World Expo and ACEP26, announced October 14, 2026.

## Latest updates

- **2026-10** — October 14: Data Collaborative supported 12 research abstracts at EMS World Expo and ACEP26.
- **2026-10** — October 7: University Hospitals expanded its arrangement to Prehospital Intelligence.
- **2026-06** — June 24: Launched Prehospital Intelligence.
- **2026-04** — April 7: Acquired hospital analytics company d2i.

## Links

- Website: https://www.eso.com/
- LinkedIn: https://www.linkedin.com/company/eso-solutions/
- Twitter/X: https://twitter.com/ESO_Solutions
- Instagram: https://www.instagram.com/esodata/
- Facebook: https://www.facebook.com/esodata/

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Profile page: https://yespress.io/eso
Published by YesPress — https://yespress.io
Last updated: 2026-10-17