# ESG

> ESG is an energy software and services company supplying billing, customer management, market messaging, smart meter integration, settlement analytics and asset-management tools. Its Energy Smart Cloud supports more than 40 million customer accounts, according to the company, with operations focused on North America and the UK.

- **Founded:** 1998
- **Headquarters:** Norwell, United States
- **Founders:** Lynn Cannon (Founder and former President)
- **Products:** Energy Smart Cloud, Titanium, Transaction Management System (TMS), FlowManager and consulting, Smart Metering
- **Notable:** Company says Energy Smart Cloud supports more than 40 million customer accounts., Current Titanium page says ESG is trusted by 800+ energy businesses globally., CleanChoice case study reports seven utility onboardings alongside migration of its existing customer book and expansion into three state markets.

## Products & services

- **Energy Smart Cloud** — Integrated energy software covering customer, market and asset management, including analytics, market messaging, billing and CRM.
- **Titanium** — Modular retail energy platform; US offerings include transaction management, billing and engagement, while the UK platform targets I&C and SME suppliers with integrated pricing, billing, lifecycle and market interaction.
- **Transaction Management System (TMS)** — US retail energy data exchange and transaction-management software connecting suppliers with utility and market processes.
- **FlowManager and consulting** — Settlement data analysis, revenue assurance and financial reporting; used in ESG’s published Corona Energy case study.
- **Smart Metering** — UK DCC-enabled integration and orchestration of smart meter operations.
- **Pandell** — Land, GIS, accounting and field software for energy companies; acquired by ESG in June 2023.
- **Whitestar** — Infrastructure planning, GIS data and mapping products; acquired by ESG in March 2024.
- **Managed Services and Market Entry** — Operational exception handling, industry accreditation support and market-entry services for energy suppliers and metering businesses.

## Achievements

- Company says Energy Smart Cloud supports more than 40 million customer accounts.
- Current Titanium page says ESG is trusted by 800+ energy businesses globally.
- CleanChoice case study reports seven utility onboardings alongside migration of its existing customer book and expansion into three state markets.
- September 2026 Smarter Energy Insights Forum drew more than 100 delegates, according to ESG.
- Whitestar was described as ESG’s eighth acquisition in March 2024.

## Latest updates

- **2026-10** — October 14: ESG published its argument for connecting billing with market operations and assessing total operational cost.
- **2026-10** — October 8: FlowX selected Titanium Billing, TMS and Settlement Cost Allocation for ERCOT operations.
- **2026-09** — ESG held its twelfth Smarter Energy Insights Forum in London on September 16; the recap was published September 23.
- **2026-07** — July 21: ESG published its CleanChoice Energy migration success story.

## Links

- Website: https://esgglobal.com/
- LinkedIn: https://www.linkedin.com/company/energy-services-group-esg-
- Twitter/X: https://twitter.com/ESG_Global_

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Profile page: https://yespress.io/esg
Published by YesPress — https://yespress.io
Last updated: 2026-10-17