# Enterpret

> Enterpret is an AI customer intelligence platform that unifies scattered customer feedback - from support tickets and app reviews to sales calls and social posts - into a single, queryable source of truth. Using adaptive NLP models and a proprietary Customer Knowledge Graph, it categorizes feedback with a custom taxonomy, ties it to revenue and accounts, and surfaces the themes product teams need to decide what to build next. Founded by brothers Varun and Arnav Sharma in 2020, it counts Canva, Notion, Monday.com, Perplexity, Linear and Strava among its customers.

- **Founded:** 2020
- **Headquarters:** New York, United States (engineering office in Bengaluru, India; SF presence)
- **Founders:** Varun Sharma (Co-Founder & CEO), Arnav Sharma (Co-Founder & CTO)
- **Team size:** ~50-76 employees
- **Products:** Customer Intelligence Platform, Adaptive Taxonomy, Customer Knowledge Graph, Agentic AI / No-code Agents
- **Notable:** Raised $25.1M total across Seed and Series A from top-tier investors., Arnav Sharma named to Forbes 30 Under 30 Asia (Enterprise Technology), 2023., Won AWS award for 'Best Innovation leveraging AI/ML Service' (December 2023).

## Products & services

- **Customer Intelligence Platform** — Unifies customer feedback from 50+ channels - support tickets, app reviews, social media, sales calls, surveys - into a single repository with adaptive AI categorization.
- **Adaptive Taxonomy** — Custom NLP models build a feedback taxonomy unique to each company, instead of forcing feedback into generic preset buckets.
- **Customer Knowledge Graph** — Connects feedback to accounts, revenue, and context with an emphasis on transparency and explainability - no black-box guesswork.
- **Agentic AI / No-code Agents** — Launched October 2025: AI agents that unify, understand, and act on scattered customer signals, automating bug detection and closing the customer loop.

## Achievements

- Raised $25.1M total across Seed and Series A from top-tier investors.
- Arnav Sharma named to Forbes 30 Under 30 Asia (Enterprise Technology), 2023.
- Won AWS award for 'Best Innovation leveraging AI/ML Service' (December 2023).
- Launched what it calls the first agentic customer feedback platform (October 2025).
- Doubled ARR in under a year while landing customers like Canva, Notion and Perplexity.

## Latest updates

- **2025-10** — Launched the first agentic customer feedback platform with no-code AI agents to unify, understand and act on customer signals.
- **2024-12** — Raised $20.8M Series A led by Canaan Partners; doubled ARR since May 2024.
- **2023-12** — Won AWS award for Best Innovation leveraging AI/ML Service.
- **2022-03** — Publicly launched with $4.3M seed and NLP technology to decipher customer feedback.

## Links

- Website: https://www.enterpret.com
- LinkedIn: https://www.linkedin.com/company/enterpret
- Twitter/X: https://twitter.com/enterpret_ai

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Profile page: https://yespress.io/enterpret
Published by YesPress — https://yespress.io
Last updated: 2026-06-07