# EnlivenHealth

> EnlivenHealth is Omnicell’s pharmacy software business. Its e360 portfolio connects patient communications, clinical services, billing, claims reconciliation and analytics for US pharmacies and healthcare partners, helping teams handle routine work and make clinical care financially sustainable.

- **Founded:** 2020
- **Headquarters:** Fort Worth, United States
- **Products:** e360, Connect, Reach, Inform, Network
- **Notable:** Launched in October 2020 with an existing platform deployed in nearly 30,000 retail pharmacies., GBANK Health reported call transfers declining from 76% to 54% after personalized IVR; a customer-specific vendor case study., Pharmacy 575 reported annual shingles and pneumococcal vaccinations increasing from about 150 to over 500.

## Products & services

- **e360** — Connected platform spanning patient communication, clinical workflows, financial operations and analytics.
- **Connect** — Personalized inbound voice automation and contextual call routing; the current patient-experience offering.
- **Reach** — Prescription-triggered patient outreach across voice, SMS, email and mobile.
- **Inform** — Digital medication information delivery at dispensing.
- **Network** — Manufacturer-sponsored patient engagement programs delivered through participating pharmacies.
- **Mobile** — Branded patient-facing mobile app for prescription management and reminders.
- **Treat** — Patient identification and documentation workflows for clinical services.
- **Schedule** — Clinical appointment scheduling and electronic documentation.
- **AdhereIQ** — Patient-led adherence, refill confirmation and scheduling workflows.
- **Match** — Medicare plan comparisons using cost, coverage and pharmacy-network information.
- **Reconcile** — Claims reconciliation and reimbursement visibility, with service options including analyst support.
- **Bill** — Medical and prescription billing for clinical care.
- **My Care** — State- and payer-specific clinical scope and reimbursement guidance.
- **Clarity** — Pharmacy performance dashboards and reports.
- **Empower** — Expert-assisted custom pharmacy business intelligence.
- **VaxReach** — Vaccine eligibility identification and automated outreach, with optional scheduling features.

## Achievements

- Launched in October 2020 with an existing platform deployed in nearly 30,000 retail pharmacies.
- GBANK Health reported call transfers declining from 76% to 54% after personalized IVR; a customer-specific vendor case study.
- Pharmacy 575 reported annual shingles and pneumococcal vaccinations increasing from about 150 to over 500.
- 986 Pharmacy Group reported 1-2 monthly hours of owner reconciliation review across 11 stores.

## Latest updates

- **2026-07** — VaxReach launched July 30, 2026. The stated potential 66% monthly vaccination increase is internal modeling assuming 5% conversion of identified eligible patients, not a guaranteed observed result.
- **2024-08** — Good Neighbor Pharmacy introduced EnlivenHealth’s Scope of Practice and Reimbursement Snapshot for its members.

## Links

- Website: https://enlivenhealth.co/
- LinkedIn: https://www.linkedin.com/company/enlivenhealth
- Twitter/X: https://x.com/EnlivenHealthCo
- Facebook: https://www.facebook.com/EnlivenHealthCo

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Profile page: https://yespress.io/enlivenhealth
Published by YesPress — https://yespress.io
Last updated: 2026-10-02