# Empyrean

> Empyrean combines a configurable benefits administration platform with implementation, employee support, personalized decision tools, and workforce communications. The Houston company serves employers and their participants, with a focus on complex health and welfare programs, and operates as a Securian Financial subsidiary.

- **Founded:** 2006
- **Headquarters:** Houston, United States
- **Founders:** Richard Wolfe (Co-founder and CEO; CEO since 2011), Dave Carlson (Co-founder and former chairman)
- **Products:** Empyrean Benefits, Empyrean Connect, Precision Benefits, Employee Service Center, Administrative and Compliance Services
- **Notable:** Announced a US$41 million FTV-led capital raise in March 2013., Acquired by Securian Financial in 2019., Acquired Enspire in February 2023 to expand communications and engagement capabilities.

## Products & services

- **Empyrean Benefits** — Full-service health and welfare benefits administration combining eligibility, enrollment, integrations, reporting, ancillary administration, and guidance; presented under this offering name in February 2024.
- **Empyrean Connect** — Employer-branded workforce engagement app with targeted communications, onboarding resources, employee tools, analytics, and digital strategy support; offered independently or with Benefits.
- **Precision Benefits** — Personalized benefits guidance and decision support using individual health data to help employees choose and use coverage.
- **Employee Service Center** — U.S.-based representatives trained on client plans and policies, supported by AI call review, documentation, and virtual assistance.
- **Administrative and Compliance Services** — Direct and carrier billing, dependent and document verification, consumer accounts, closed-loop payroll, ACA support, and COBRA administration.
- **Experience Lab** — Communications strategy and custom educational content, including benefits guides, email campaigns, videos, and digital experiences.
- **Empyrean Halo** — AI layer spanning conversational guidance, service support, implementation, administration, and personalized decision support; publicly announced in August 2026.

## Achievements

- Announced a US$41 million FTV-led capital raise in March 2013.
- Acquired by Securian Financial in 2019.
- Acquired Enspire in February 2023 to expand communications and engagement capabilities.
- Reports 98% client retention on its company overview page; period and methodology are not specified.
- Reports 900+ employees on its company overview page.
- Company security page describes SOC 2 Type II and ISO 27001 controls/certification and HIPAA compliance.
- August 2026 Halo announcement reports 93% first-call resolution; this is a company-reported result.

## Latest updates

- **2026-08** — Announced Empyrean Halo, connecting AI across benefits guidance, service, administration, and implementation. The corporate blog is dated August 18; the distributed release is dated August 27.
- **2026-07** — Announced EVOLVE27, an invitation-only client conference scheduled for April 21-23, 2027 at Estancia La Jolla in San Diego.
- **2024-02** — Presented Empyrean Benefits and Empyrean Connect as standalone or combined offerings.

## Links

- Website: https://goempyrean.com/
- LinkedIn: https://www.linkedin.com/company/empyrean-benefit-solutions/
- YouTube: https://www.youtube.com/@GoEmpyrean

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Profile page: https://yespress.io/empyrean
Published by YesPress — https://yespress.io
Last updated: 2026-10-16