# Electronic Commerce

> Electronic Commerce, Inc. (ECI) was an Elkhart, Indiana provider of cloud HR and payroll software, including Empower. Following its 2017 acquisition of cfactor Works, the combined business became Vibe HCM, bringing employee engagement together with HR transactions. Vibe HCM is now listed as discontinued; HRMSworld dates the end of business to June 2022.

- **Founded:** 1996
- **Headquarters:** Elkhart, United States
- **Products:** ECI Empower, Vibe HCM, Essentials and Edge, Vibe Insights, Vibe Connect
- **Notable:** Received an Inc. Hire Power Award in 2013., Reported 97% client retention and new client growth approaching 20% in April 2014., Successor reported more than 1 million employee users in 2018.

## Products & services

- **ECI Empower** — Historical cloud suite covering payroll, HRIS, benefits, recruiting, onboarding, performance, learning, time and labor, and reporting. Documented in 2014; launch year unverified.
- **Vibe HCM** — Combined HR transactions, payroll and employee engagement platform following the cfactor Works acquisition; now discontinued.
- **Essentials and Edge** — Historical Vibe HCM packaged editions for HR and employee engagement.
- **Vibe Insights** — Historical reporting and analytics capability combining HR and talent data with engagement, sentiment, recognition and social activity.
- **Vibe Connect** — Historical employee communication hub with communities and mobile access through Vibe Anywhere; recognized in the 2020 Brandon Hall technology awards.
- **Implementation and support** — Project management, data conversion, sandbox verification, launch assistance, training and client success support.

## Achievements

- Received an Inc. Hire Power Award in 2013.
- Reported 97% client retention and new client growth approaching 20% in April 2014.
- Successor reported more than 1 million employee users in 2018.
- Vibe Connect won gold in the 2020 Brandon Hall Group technology awards for remote workforce innovation; announced January 2021.

## Latest updates

- **2022-06** — HRMSworld reports Vibe HCM completed business in June 2022; TrustRadius independently labels the product discontinued and unavailable for sale.
- **2021-01** — Vibe HCM announced its gold award in the 2020 Brandon Hall technology awards.
- **2020-04** — Company announced pandemic-related payroll reporting, a response resource center and an HR survey with SaaS Research.

## Links

- Website: https://www.vibehcm.com/
- LinkedIn: https://www.linkedin.com/company/eci
- Twitter/X: https://twitter.com/VibeHCM
- Facebook: https://www.facebook.com/VibeHCM

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Profile page: https://yespress.io/electronic-commerce
Published by YesPress — https://yespress.io
Last updated: 2026-10-24