# Edward Chiu

> Edward Chiu is a New York-based entrepreneur who co-founded Catalyst Software with his brother Kevin after leading customer success at DigitalOcean. He helped turn internal customer-success tooling into a venture-backed business, became co-CEO following Catalyst’s 2024 merger with Totango, and announced his departure as CEO in January 2025. His current public profiles identify him with Ren by Qi.

- **Role:** Founder & CEO at Ren by Qi
- **Organizations:** Catalyst Software, Totango, DigitalOcean, Engine Yard, Bloomspot, Ren by Qi
- **Education:** California State University, Fullerton, The Starter League / Code Academy, Chicago
- **Known for:** Co-founded Catalyst and brought its customer success platform to market., Built and led DigitalOcean’s customer success organization., Led Catalyst through its merger with Totango in February 2024.

## Career timeline

- **2011** — Moved to San Francisco for a Bloomspot account executive role; recalls being laid off two months later and subsequently learning to code.
- **2013** — Presented Engine Yard Cloud with PJ Hagerty at RailsConf.
- **Before 2017** — Built and led the customer success organization at DigitalOcean.
- **2017** — Co-founded Catalyst with his brother Kevin; recalls onboarding its first customer that year.
- **2018** — Catalyst publicly launched with $2.4 million in seed funding led by True Ventures.
- **2019** — Accel led Catalyst’s Series A.
- **2024-02** — Catalyst and Totango announced their merger; Chiu became co-CEO alongside Alistair Rennie.
- **2025-01** — Announced that he was no longer Catalyst CEO.
- **2025-02** — Crunchbase records the start of his Founder & CEO role at Qi.

## Achievements

- Co-founded Catalyst and brought its customer success platform to market.
- Built and led DigitalOcean’s customer success organization.
- Led Catalyst through its merger with Totango in February 2024.
- Catalyst’s 2019 Series A was led by Accel.

## Latest updates

- **2025-01** — Publicly announced his departure as Catalyst CEO.
- **2025-02** — Crunchbase records his Founder & CEO role at Qi beginning this month.

## Links

- LinkedIn: https://www.linkedin.com/in/edchiu
- Twitter/X: https://x.com/edwardchiu
- GitHub: https://github.com/edwardchiu38

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Profile page: https://yespress.io/edward-chiu
Published by YesPress — https://yespress.io
Last updated: 2026-10-25