# ECI Software Solutions

> ECI Software Solutions is a Westlake, Texas-based portfolio of cloud ERP and business-management products built for the unglamorous, highly specific workflows of small and midsize manufacturers, homebuilders, distributors, building suppliers, office-technology dealers and field-service companies. Its advantage is vertical depth: rather than asking a machine shop and a lumberyard to bend around the same generic system, ECI offers distinct products that speak each trade's language, then layers in analytics, payments, ecommerce, automation and practical AI.

- **Founded:** 1999
- **Headquarters:** Westlake, Texas, United States
- **Founders:** Paula Jagemann (Co-founder and early CEO), John Sidgmore (Co-founder and early investor)
- **Team size:** Approximately 2,100 employees across 20 offices.
- **Products:** JobBOSS², M1, Deacom, ECI MES and ECI APS, Residential Construction portfolio
- **Notable:** Reached approximately 25,000 customers and 250,000 users in more than 90 countries., Completed 57 acquisitions by 2026, according to the company., Expanded from one office-products ecommerce business into six principal industry groups.

## Products & services

- **JobBOSS²** — Cloud job and machine-shop management software covering quoting, scheduling, shop-floor control and job costing.
- **M1** — End-to-end ERP for discrete manufacturers, connecting financials, production, inventory and scheduling.
- **Deacom** — A single-system ERP for batch and process manufacturers, including food, chemical, cosmetic and pharmaceutical businesses.
- **ECI MES and ECI APS** — Shop-floor execution plus advanced planning and scheduling tools that connect production data to ECI ERP products.
- **Residential Construction portfolio** — MarkSystems, Bolt, Lasso CRM, LotVue, Insearch, AvidCX and AvidWarranty span building operations, trade scheduling, sales and the homeowner journey.
- **Distribution and Building Supply portfolio** — DDMSPLUS, EvolutionX, Spruce, RockSolid MAX and related tools combine ERP, point of sale, ecommerce and delivery workflows.
- **Office Technology and Field Service** — e-automate, Printanista, MobileTech and GlobalEdge manage equipment, service dispatch, parts, contracts, billing and technicians.
- **Cross-industry applications** — Payments, Cognytics analytics, KnowledgeSync alerts, JumpTrack delivery and other add-ons extend the core ERP systems.
- **Homebuilder Sales & Marketing Suite** — A connected package of Lasso CRM, LotVue, Insearch and AvidCX for homebuyer lead, inventory and follow-up workflows.

## Achievements

- Reached approximately 25,000 customers and 250,000 users in more than 90 countries.
- Completed 57 acquisitions by 2026, according to the company.
- Expanded from one office-products ecommerce business into six principal industry groups.
- Deacom earned Technology Evaluation Centers certification as a complete manufacturing solution in 2026.
- Named an ERP Product Leader by Frost & Sullivan in 2026.
- Won eight TrustRadius Top Rated awards in 2025.
- Reported a 95 percent customer satisfaction rate.
- Earned 2026 Great Place to Work certification in eight countries.

## Latest updates

- **2026-08** — Acquired Prima, adding cloud-native ERP and ecommerce for office-supply dealers in the U.K., Ireland and United States.
- **2026-07** — Named SalesChain the preferred quoting and CRM integration partner for e-automate.
- **2026-05** — Launched Field Service Technician AI Assist for GlobalEdge and AI-powered AvidCX Insights for homebuilders.
- **2026-04** — Expanded embedded AI in Deacom and JobBOSS²; Deacom also received TEC certification.
- **2026-03** — Acquired Drypowder to expand embedded accounts-receivable and payments workflows and appointed Jack Wood CTO.
- **2026-02** — Introduced a connected Homebuilder Sales & Marketing Suite spanning Lasso CRM, LotVue, Insearch and AvidCX.
- **2025-12** — Acquired Amper Technologies for AI-enhanced, real-time shop-floor monitoring.
- **2025-02** — Apax increased its stake to become co-control owner with Leonard Green; GIC made a substantial new investment.

## Links

- Website: https://www.ecisolutions.com/
- LinkedIn: https://www.linkedin.com/company/eci-software--solutions/
- Twitter/X: https://twitter.com/ECiSolutions
- YouTube: https://www.youtube.com/user/ECiSoftwareSolutions
- Facebook: https://www.facebook.com/ECISoftwareSolutions/

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Profile page: https://yespress.io/eci-software-solutions
Published by YesPress — https://yespress.io
Last updated: 2026-08-14