# Durham Region (The Regional Municipality of Durham)

> The Regional Municipality of Durham is the upper-tier municipal government serving more than 780,000 residents and 28,000 businesses across eight Ontario municipalities. Its portfolio spans water and sewer systems, transit, waste, paramedics, public health, housing, policing, roads, economic development and emergency services. Its differentiator is coordination: pooling infrastructure and specialist services at regional scale while leaving parks, fire protection and other local work with city, town and township governments.

- **Founded:** 1974
- **Headquarters:** Whitby, Canada
- **Team size:** Approximately 5,200 employees according to supplied company data; LinkedIn lists the organization in the 1,001-5,000 employee band.
- **Products:** myDurham 311, Durham Region Transit, Water and sanitary sewer services, Public health, paramedics and emergency services, Housing and social services
- **Notable:** Named the Intelligent Community Forum’s 2025 Intelligent Community of the Year., Recognized as a Top7 Intelligent Community in 2022, 2023 and 2024, including three consecutive years through 2024., Became the second Canadian community to receive full Intelligent Community Forum certification, valid through October 2027.

## Products & services

- **myDurham 311** — A single non-emergency contact centre and 24/7 self-service portal for information, service requests and issue tracking across services such as waste, water, sewer and traffic.
- **Durham Region Transit** — Regional fixed-route and On Demand public transportation across all eight area municipalities, with connections into the wider Greater Toronto and Hamilton Area.
- **Water and sanitary sewer services** — Treatment, distribution, billing and infrastructure maintenance, supported through consumption-based user rates rather than property taxes.
- **Public health, paramedics and emergency services** — Health programs, inspections, emergency preparedness, paramedic response and regional 9-1-1 responsibilities.
- **Housing and social services** — Community housing, homelessness support, Ontario Works, child care, family services, long-term care and services for seniors.
- **Roads, planning and waste management** — Regional roads and bridges, growth planning, traffic systems, waste collection in six municipalities, diversion and disposal programs.
- **Durham Greener Homes and Buildings** — Coaching, assessments, financing and benchmarking programs that help homes and larger buildings plan and measure energy and resilience improvements.
- **Durham OneNet** — Regional broadband infrastructure intended to improve high-speed connectivity for rural and underserved communities.

## Achievements

- Named the Intelligent Community Forum’s 2025 Intelligent Community of the Year.
- Recognized as a Top7 Intelligent Community in 2022, 2023 and 2024, including three consecutive years through 2024.
- Became the second Canadian community to receive full Intelligent Community Forum certification, valid through October 2027.
- Durham OneNet connected more than 2,000 rural residents to high-speed internet, according to the Region’s Intelligent Communities reporting.
- The Durham waste app reached 136,534 all-time subscribers and a 4.8 average rating by the end of 2023.
- Durham Region Transit recorded about one preventable collision per 217,000 kilometres in 2025, a 13 percent improvement from 2024.

## Latest updates

- **2026-07** — Committed $8 million through the At Home Incentive Program to support 106 affordable rental homes in Brock and Oshawa.
- **2026-06** — Durham Region Transit explained July fare changes and reported that fares cover about one-third of daily transit costs.
- **2026-05** — Expanded Durham Greener Homes with free Weather-Ready Home Assessments and a low-interest loan program for eligible retrofits.
- **2026-03** — Ontario Power Generation completed the Darlington refurbishment, extending reactor operations by more than 30 years within Durham’s regional energy cluster.
- **2026-01** — The 2026 property-tax-supported budget set a 4.8 percent regional property-tax increase, about $14 per month for an average homeowner.
- **2025-10** — Durham Region was named the Intelligent Community Forum’s 2025 Intelligent Community of the Year.

## Links

- Website: https://www.durham.ca/
- LinkedIn: https://www.linkedin.com/company/regional-municipality-of-durham/
- Twitter/X: https://twitter.com/RegionofDurham
- YouTube: https://www.youtube.com/regionofdurham
- Instagram: https://www.instagram.com/theregionofdurham/
- Facebook: https://www.facebook.com/RegionofDurham/

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Profile page: https://yespress.io/durham-region-the-regional-municipality-of-durham
Published by YesPress — https://yespress.io
Last updated: 2026-08-24