# DTiQ

> DTiQ combines intelligent video, point-of-sale analytics, drive-thru timing and expert audits for multi-location restaurants, convenience stores and retailers. Its software and managed services help operators investigate losses, resolve disputes and improve store execution.

- **Founded:** 1998
- **Headquarters:** Marlborough, United States
- **Founders:** Sam Naficy (Founder of predecessor DTT)
- **Products:** 360iQ, VIDEOiQ, DATAiQ, AUDITiQ / SmartAudit, DRIVETHRUiQ
- **Notable:** More than 32,000 locations and 2,600 clients worldwide reported in September 2026., Dunkin’ operator case study reports a 54% decrease in refund count after adopting weekly SmartAudit services., Nine-location QSR case study reports winning over 70% of delivery disputes using linked transaction and video evidence.

## Products & services

- **360iQ** — Platform joining video, transaction data and operational tools across locations.
- **VIDEOiQ** — Camera integration, live and recorded video, transaction-linked investigation and cloud archive capabilities.
- **DATAiQ** — Sales analytics, exception-based reporting and alerts connected to POS transactions.
- **AUDITiQ / SmartAudit** — Expert-led remote audits with customizable questions, plus loss-prevention and field services.
- **DRIVETHRUiQ** — Drive-thru timers, rankings, Panorama reporting, and vision or loop-based vehicle detection; enhanced platform announced March 2026.
- **Video Verification** — Paid after-hours alert verification and emergency response coordination powered by Noonlight, initially available in the US from February 26, 2026.
- **ACTIONiQ** — AI video operational detection, configurable alerts and customer-flow measurement announced September 30; general availability scheduled October 1, 2026.

## Achievements

- More than 32,000 locations and 2,600 clients worldwide reported in September 2026.
- Dunkin’ operator case study reports a 54% decrease in refund count after adopting weekly SmartAudit services.
- Nine-location QSR case study reports winning over 70% of delivery disputes using linked transaction and video evidence.

## Latest updates

- **2026-09** — Announced ACTIONiQ on September 30, with availability scheduled for October 1.
- **2026-03** — Enhanced drive-thru platform adds vision-based detection alongside induction loops.
- **2026-02** — Launched paid Video Verification powered by Noonlight.
- **2025-12** — Expanded Hungry Jack’s collaboration to broader 360iQ capabilities.
- **2025-08** — August 6 breach notice disclosed unauthorized network access between December 31, 2024 and January 12, 2025; company reported investigation, password changes and policy review.

## Links

- Website: https://www.dtiq.com/
- LinkedIn: https://www.linkedin.com/company/dtiq/
- Twitter/X: https://twitter.com/dtiq_
- YouTube: https://www.youtube.com/@dtiq
- Facebook: https://www.facebook.com/people/DTiQ/61567200614585/

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Profile page: https://yespress.io/dtiq
Published by YesPress — https://yespress.io
Last updated: 2026-09-30